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BMW of Freehold

Freehold, NJ

4.9
2,173 Reviews
Welcome to BMW of Freehold Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people." INNOVATION: While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store. CUSTOMER SATISFACTION: Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S. EMPLOYEE SATISFACTION: Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement. INTEGRITY: Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect. TEAMWORK: All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run. When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!" Thanks for visiting our Lithia store.
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4225 US Hwy 9

Freehold, NJ

07728

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Showing 2,173 reviews

December 16, 2020

The salesperson makes the dealer. Monica is the best. Patient and intelligent. Always a pleasure to work with. I look forward to working with her again in the future. More

by Sforleiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 16, 2020 -

BMW of Freehold responded

Thank you for the great review!

December 16, 2020

Monica couldn’t have been more helpful when it came to ordering an X5 for my mom! Kind, funny, and knows her BMW’s! Truly the best! More

by Msculler56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt, Kyle Gries
Dec 16, 2020 -

BMW of Freehold responded

Thank you for the great review, Matthew! We hope your mom enjoys her BMW X5!

December 16, 2020

BMW of Freehold makes the car buying experience easy. Monica is the best to work at BMW of Freehold. She puts her clients interests first! More

by dsculler7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt, Fernando Lema-Hasing
Dec 16, 2020 -

BMW of Freehold responded

Thank you for your positive feedback! We are so pleased to read you enjoyed your car-buying experience here at BMW of Freehold!

December 16, 2020

Monica and BMW of Freehold are the best. I have purchased/leased over 13 BMW’s from other dealers in NJ, but my experience with Monica was amazing. Monica and BMW of Freehold are the real deal. More

by MAR-U2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 16, 2020 -

BMW of Freehold responded

Thank you for the 5-star feedback! We are so happy you enjoyed working with Monica.

December 16, 2020

Monica made the entire car buying experience seamless! She truly is a professional and makes the experience an enjoyable one. Not only is she extremely efficient with commnicating, but also is extremely k More

by Jenniferrdennis24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruslan Gayetsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Monica Beierschmitt
Dec 16, 2020 -

BMW of Freehold responded

Thank you for the 5-star review! We are so glad you enjoyed working with Monica.

December 16, 2020

My wife and I had a phenomenal experience purchasing our BMW X5 to accommodate a growing family. A dream team combination of Mike Youssef and MaryJo Pirrella made sure we had all the options we wanted and w More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wael "Mike" Youssef
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MaryJo Pirrella
Dec 17, 2020 -

BMW of Freehold responded

Thank you for the great review! We are so glad you and your wife enjoyed your experience here at BMW of Freehold. Enjoy your BMW X5!

December 15, 2020

Just got my first BMW through John. He made the exploration and decision making process easy.He listened to what i wanted, and found the perfect vehicle at a great value. He was extremely knowledge More

by lauren518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

BMW of Freehold responded

Thank you for the great feedback! We are so happy to read that your experience was easy and pleasant. Enjoy your new BMW!

December 15, 2020

Excellent experience buying from Monica. Very attentive and easy to talk to. Definitely highly recommendable. She made the process of buying a car super easy. More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Beierschmitt
Dec 16, 2020 -

BMW of Freehold responded

Thank you for the 5 stars, Jimmy! We truly appreciate your business and hope to work with you again in the future!

December 15, 2020

This is the best dealership I have been too and I have been to many ...and John Cheung salesmen and Nicholas Lichaa sales manager two of the nicest people and most helpful car salesmen I have come across More

by paulnortman007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

BMW of Freehold responded

Thank you for the 5-star feedback! We truly appreciate your kind words.

December 14, 2020

It was a great pleasure to work with John Cheung and sales manager Nicholas Lichaa. Both of them were very helpful to choose proper options for my new baby BMW X5. The process of price of negotiations More

by yuballa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lichaa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cheung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2020 -

BMW of Freehold responded

Thank you for the positive review! We truly appreciate your business, and hope you enjoy your new BMW X5!

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