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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
July 05, 2020
Impressive Dealership; Even Better Salesman, Michael Youssef After looking at many other dealerships, we came across Freehold BMW and had the pleasure of dealing with Michael Youssef. He is an extremely knowledg After looking at many other dealerships, we came across Freehold BMW and had the pleasure of dealing with Michael Youssef. He is an extremely knowledgeable and friendly person who went above and beyond to make our car purchasing experience a great one. If you're interested in a BMW, I highly recommend this dealership...it was certainly worth the two-hour drive from our hometown! More
by Kim P
Employees Worked With
July 04, 2020
John Cheung was super helpful and patient during my decision on which BMW model I wanted next. I wound up selecting the 330ix and very happy with my decision! Plus sales manager Danny Claro made price decision on which BMW model I wanted next. I wound up selecting the 330ix and very happy with my decision! Plus sales manager Danny Claro made price negotiation simple and sweet. I've owned four new BMW's to date.. all have been purchased at BMW of Freehold. More
by Jonjon66
July 01, 2020
One of the best car buying experiences I have ever had was dealing with Tyler over at BMW of Freehold. He made the process seamless and was very knowledgeable. Very happy with my purchase and will be retu was dealing with Tyler over at BMW of Freehold. He made the process seamless and was very knowledgeable. Very happy with my purchase and will be returning back to BMW of Freehold to see Tyler when this lease is up. Thanks again Tyler see you in 3 years! More
by Marg.c4422
Employees Worked With
July 01, 2020
Great advisor to work with, very enthusiastic about his work, great person to have a conversation with, would recommend him to anyone looking to purchase a car work, great person to have a conversation with, would recommend him to anyone looking to purchase a car More
by Alex
Employees Worked With
July 01, 2020
Tyler made buying a car quick and easy. He was very knowledgeable and personable. He answered all of my questions and made sure I had all the necessary information I needed to make my decision. I canno knowledgeable and personable. He answered all of my questions and made sure I had all the necessary information I needed to make my decision. I cannot thank him enough! More
by dosteen21
Employees Worked With
June 30, 2020
Courteous, Efficient and straight to the point. All the paperwork and insurance was done virtually and it took me one hour to leave the dealership with the car. Great job John paperwork and insurance was done virtually and it took me one hour to leave the dealership with the car. Great job John More
by robert
Employees Worked With
June 30, 2020
Mark was a pleasure to work with. He made the process very easy, and really helped with my decision making. It was a great experience. very easy, and really helped with my decision making. It was a great experience. More
by ijmarchese9
Employees Worked With
June 30, 2020
Mark made the car buying experience fast and easy. He went out of his way to meet and exceed our needs. Everyone we worked with at the dealership was great. went out of his way to meet and exceed our needs. Everyone we worked with at the dealership was great. More
by LMJ
Employees Worked With
June 30, 2020
Dominique is very nice and very helpful. I enjoyed my experience with her. And will recommend her to any of my family and friends. Thanks to everyone who assisted me with my new BMW X3 ( my new baby). experience with her. And will recommend her to any of my family and friends. Thanks to everyone who assisted me with my new BMW X3 ( my new baby). More
by dgrinnard
Employees Worked With
Dominique Nemeth
June 30, 2020
I received excellent service during my visits. I am very pleased with my experience and will return to Dominique with any future needs. Great job. pleased with my experience and will return to Dominique with any future needs. Great job. More
by 251Davey
