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BMW of Freehold
Freehold, NJ
2,173 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,173 reviews
January 15, 2021
Great service! My good friend Christian Kowalczyk, who is a mechanic at BMW, referred me to John Cheung. John was very personable and made my experience quick and easy. 10/10 would recommend him if you’re lo a mechanic at BMW, referred me to John Cheung. John was very personable and made my experience quick and easy. 10/10 would recommend him if you’re looking to visit BMW of Freehold! More
by jessicazehl
January 15, 2021
Mike Youssef was the best!!! Absolutely gave me the best price for my trade in and an awesome deal on my 2021 BMW X3. He prepared all the paperwork beforehand and was in and out fast. I will recommend him price for my trade in and an awesome deal on my 2021 BMW X3. He prepared all the paperwork beforehand and was in and out fast. I will recommend him and his team to anyone. Left very happy!!! Thank you again, Tania Q. More
by Tquevedo
Employees Worked With
January 15, 2021
Mike just sold me my X5, this was my 2nd vehicle purchase at this dealership. He was very patient, professional and knowledgeable. He went above and beyond. I would highly recommend him! at this dealership. He was very patient, professional and knowledgeable. He went above and beyond. I would highly recommend him! More
by Keldivito
January 15, 2021
Mark is one of the best salesperson i have ever met. He is way too cooperative and friendly. He was so passionate in selling the car that he literally let me test drive the car for almost 30 mins. is way too cooperative and friendly. He was so passionate in selling the car that he literally let me test drive the car for almost 30 mins. More
by Akshay Saxena
Employees Worked With
January 11, 2021
Yes, responded. But, not in a timely manner. Was trying to get a deal done before the end of the year, but didn't get timely responses. Bought elsewhere. to get a deal done before the end of the year, but didn't get timely responses. Bought elsewhere. More
by Gporto1
Employees Worked With
Maryjo
January 09, 2021
Mike Youssef was helpful, pleasant and accommodating. I give him 5 stars. It was a smooth transaction and very good experience overall! I purchased a pre owned Mercedes Benz which had a cracked windshield, give him 5 stars. It was a smooth transaction and very good experience overall! I purchased a pre owned Mercedes Benz which had a cracked windshield, but which was not noticed right away because it was under the wiper. Mike took care of it immediately to have it fixed. I would absolutely purchase again from this dealership. More
by Lois S.
Employees Worked With
January 09, 2021
Excellent service. Mark as very helpful and professional. He was knowledgeable and considerate z. I was very satisfied with the whole experience. People in financial were also great. professional. He was knowledgeable and considerate z. I was very satisfied with the whole experience. People in financial were also great. More
by rstetz
Employees Worked With
January 08, 2021
This team is great to work with. Were very helpful in answering all of my questions and fully explaining to me how BMW lease financing works. This is my second lease from BMW of Freehold and I will be ba answering all of my questions and fully explaining to me how BMW lease financing works. This is my second lease from BMW of Freehold and I will be back for a third. More
by emarkman
January 08, 2021
John was the most pleasent salesman I’ve ever had the pleasure of working with, even though im sure i wasn’t the easiest sale hes ever made. he took the extra time even out of work to help me make sure i pleasure of working with, even though im sure i wasn’t the easiest sale hes ever made. he took the extra time even out of work to help me make sure i was making the right decision. Danny Claro and Nicholas Lichaa were also extremely helpful and did not try to upsell me in the slightest when helping me finalize. I plan on using freehold for all of my future BMW purchases and in fact look forward to those opportunities. More
by manvinder.singh
January 05, 2021
This was my 2nd purchase at Freehold BMW. Great experience, they treated me well and fairly. I will continue to go back for future purchases. Very pleased. A+ experience, they treated me well and fairly. I will continue to go back for future purchases. Very pleased. A+ More
by sbarna115
Employees Worked With
