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BMW of Freehold
Freehold, NJ
2,005 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,005 reviews
August 01, 2020
I originally had chosen Mark for my salesman because of the great reviews he had, and I’m so happy I did. He was the first sales guy in which not one single time pushed me or put pressure on me to make a d the great reviews he had, and I’m so happy I did. He was the first sales guy in which not one single time pushed me or put pressure on me to make a deal. He was extremely patient with me and calm. He made the entire process so easy and I felt at peace the entire time. Definitely my first experience with a salesman that did not become overwhelming. Also a great dealership all around as well. Very happy with my car purchase! More
by Sara111
Employees Worked With
July 31, 2020
From door-in to leaving in a new car, the experience was really good! The personel worked with me at every step and they were never "pushy" to sell. I would recommend checking them out! really good! The personel worked with me at every step and they were never "pushy" to sell. I would recommend checking them out! More
by Suri
Employees Worked With
July 31, 2020
Mike was knowledgeable, personable and super accommodating with my timing. I had a little issue with the car after I got it home but the sales manager really helped me out. . I love my car! accommodating with my timing. I had a little issue with the car after I got it home but the sales manager really helped me out. . I love my car! More
by Firsttimer
July 31, 2020
It was great. No endless haggles. They did a great job delivering on what they promised in a timely manor. Salesmen was very helpful. I would return. Car was exactly as promised. They did a great job delivering on what they promised in a timely manor. Salesmen was very helpful. I would return. Car was exactly as promised. More
by robm
Employees Worked With
July 31, 2020
Dominique N., has gone above and beyond to accommodate my request of style, color, and functionality in my new 228i xDrive! Very satisfied with BMW. request of style, color, and functionality in my new 228i xDrive! Very satisfied with BMW. More
by TiyFIU
Employees Worked With
Monica Beierschmitt, Dominique Nemeth
July 30, 2020
Dominique provided the best service.Was always Dominique provided the best service. Was always responding to my calls. The car was delivered at exact day and time as it was promised. She’s one Dominique provided the best service. Was always responding to my calls. The car was delivered at exact day and time as it was promised. She’s one of the best sales representatives I have ever dealt with More
by oleg.vudin
Employees Worked With
Dominique Nemeth
July 29, 2020
Great experience on buying a used 330i Joe k. was a great salesman from start to finish! You can tell he loves BMW's and showed everything the car had to offer. Joe k. was a great salesman from start to finish! You can tell he loves BMW's and showed everything the car had to offer. More
by romikchopra
Employees Worked With
Joseph Pestkowski
July 28, 2020
This was my first experience purchasing a BMW. John was patient and knowledgeable with all the features of the car. He was beyond helpful. The other staff member I encountered were also just as professiona patient and knowledgeable with all the features of the car. He was beyond helpful. The other staff member I encountered were also just as professional as John. I could not ask for a better person to assist me with this purchase. I highly recommend BMW of Freehold. This location was recommended to me ... well worth the 1hr 20 min drive. More
by Wypler
July 27, 2020
John and his boss were amazing. I’m pretty demanding and John exceeded my expectations. The car was extra clean and waiting and I had a time crunch and John had all of my paperwork ready (including insuran John exceeded my expectations. The car was extra clean and waiting and I had a time crunch and John had all of my paperwork ready (including insurance) and got me in and out (and configured) in an hour. More
by Melissab
Employees Worked With
July 26, 2020
I was extremely happy working with Mike. Within the past three weeks I have released two vehicles. Mike is so knowledgeable and helpful really enjoyed my time there. three weeks I have released two vehicles. Mike is so knowledgeable and helpful really enjoyed my time there. More
by tcorey22
Employees Worked With
