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BMW of Freehold
Freehold, NJ
2,266 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,266 reviews
May 20, 2025
We had a great experience at BMW Freehold. Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fee Mark was great salesman as well as the Finance Manager Ruslan, who did our finance paperwork and made sure it was a smooth process with no hidden fees to worry about. They made us feel very comfortable and gave us a great deal on a 2019 BMW X5. We will be purchasing another vehicle from them soon. We will highly recommend them to our friends and family who are looking to purchase a vehicle. More
by Chin Family
May 19, 2025
Great car buying experience for a BMW x2 for my daughter it was delivered on time and what a great surprise they didn’t let me down so excited with her new ride thanks BMW of Freehold. it was delivered on time and what a great surprise they didn’t let me down so excited with her new ride thanks BMW of Freehold. More
by alanr12001
Verified CustomerMay 18, 2025
We were happy and satisfied with the service and Mark have done a great job have done a great job More
by RAIDJASSIMBADER
May 17, 2025
Fantastic dealership with excellent staff who are attentive to your needs and make the buying process simple. attentive to your needs and make the buying process simple. More
by NICOLELEN
Employees Worked With
May 17, 2025
Quick easy and a pleasure to deal with Richard was amazing and got me a great deal that I am thrilled with. amazing and got me a great deal that I am thrilled with. More
by Ejasser
May 16, 2025
Mark explained me and helped me very well and very professionally, he was very clear and honest . professionally, he was very clear and honest . More
by daudmohsin
Employees Worked With
May 15, 2025
Great experience at freehold BMW. Rob was clear, highly knowledgeable of their cars and the competition. He made it easy to compare pros and cons. Rob was clear, highly knowledgeable of their cars and the competition. He made it easy to compare pros and cons. More
by GREGAV
May 12, 2025
Always a pleasure to work with a team of professionals! Very attentive and detail oriented team. Very attentive and detail oriented team. More
by NLIBUS
May 11, 2025
Robert was very helpful in helping us get the car we wanted! He was not pushy and listened to us in regards to what we wanted. He was also able to negotiate a great price for us. Good guy for sure! wanted! He was not pushy and listened to us in regards to what we wanted. He was also able to negotiate a great price for us. Good guy for sure! Also he was very accommodating. We live about an hour away and he is making it easy for us to return the needed car essentials for the trade we did. He also said he would mail us our tags so we don’t have to drive that distance. More
by Guzo915
Employees Worked With
May 08, 2025
Arthur was terrific very helpful terrific guy I will refer him to everyone looking for a car !!! refer him to everyone looking for a car !!! More
by DEL5
