Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,138 Reviews
Welcome to BMW of Freehold
Welcome to DCH Auto Group, Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1977 to over 31 in 2007. DCH Auto Group's success reflects our commitment to our mission statement: "To be an innovative industry leader totally committed to customer satisfaction, employee satisfaction, integrity and teamwork."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. DCH employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
DCH employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
DCH builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All DCH employees go through the group's culture, value and team building training. They are committed to aligning their actions with DCH values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships in metropolitan New Jersey, New York, Connecticut and Southern California you will discover that "Your satisfaction is our mission!"
Thanks for visiting DCHAuto.com.
Shau-wai Lam
Chairman
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,138 reviews
December 30, 2024
Paige made the whole process simple and efficient. She was able to put the deal together quickly during a very busy holiday week. The delivery of the vehicle was top notch and she took the time to set She was able to put the deal together quickly during a very busy holiday week. The delivery of the vehicle was top notch and she took the time to set up the car and review all questions without feeling rushed. I highly recommend contacting Paige if you are in the market for a BMW. More
by LOU24
Verified Customer
December 29, 2024
Best BMW dealership in New Jersey. Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw More
by FARES.SAMRA
Employees Worked With
December 29, 2024
Great experience at this dealership! Everyone was friendly helpful and honest. Really appreciated the entire experience! Everyone was friendly helpful and honest. Really appreciated the entire experience! More
by PAUL.BURGER
December 28, 2024
Dealer made the process smooth and easy. Everyone was great despite it being a very busy evening at the dealer. Everyone was great despite it being a very busy evening at the dealer. More
by BRIANNEMILLER14
December 28, 2024
It was a pleasure dealing with all from entering the dealership to driving the car away. John maria Dori and the entire staff were tremendous dealership to driving the car away. John maria Dori and the entire staff were tremendous More
by JWESTD
December 28, 2024
Richard and the team listened to what we asked of them and we came to a win/win deal in a short time. and we came to a win/win deal in a short time. More
by FRANK.VIGGIANO13
December 27, 2024
Quick easy transaction. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. Staff were friendly and engaging. Went the extra mile to make sure we were satisfied. More
by JCTROYANO
December 27, 2024
This was one of the best car buying experiences ever. Mark was great to work with! Mark was great to work with! More
by Sandi2111
December 26, 2024
Michael Chang he is amazing and very supportive. He helped us selecting the model and explained very well to select the model. He helped us selecting the model and explained very well to select the model. More
by SOHNIDAVE
December 24, 2024
Greg has been taking care of my and my family’s vehicles for the last eight years . Great experience everytime. for the last eight years . Great experience everytime. More
by alivic
Employees Worked With
