Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of Freehold
Freehold, NJ
2,165 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,165 reviews
January 31, 2025
This is my third BMW I have gotten from this dealership and I’m about to order my fourth. Both Robert and Dori have been exceptional!! I have been very happy with the service department as well. and I’m about to order my fourth. Both Robert and Dori have been exceptional!! I have been very happy with the service department as well. More
by ELLENG731
Verified Customer
January 29, 2025
I recently purchased an X5 plug-in hybrid from this dealer. This was the most seamless purchase I’ve ever made and I’ve owned many many cars. Dori and Frank Catania made this absolutely the most pleasa dealer. This was the most seamless purchase I’ve ever made and I’ve owned many many cars. Dori and Frank Catania made this absolutely the most pleasant experience I’ve ever had. I would recommend this dealer highly. I never even had to set foot in the showroom and had the car delivered to my new residence out of state. More
by sgold24
January 27, 2025
I worked with Paige and Maira . They did great job at working to get me a car. Even though I didn’t get it one. They both stayed after hours. They still work hard to try to help me They did great job at working to get me a car. Even though I didn’t get it one. They both stayed after hours. They still work hard to try to help me try to get what I wanted. More
by COLON_W
January 27, 2025
Great Dealership sale Service Recommend any one that need a new or used car They will take care of you need a new or used car They will take care of you More
by ebufaye
January 27, 2025
BMW Of Freehold is the only place to go if you’re looking to purchase a BMW. The personalized care that you get from everyone there is impeccable. The salesman that assisted me with the purchase of my 2025 X to purchase a BMW. The personalized care that you get from everyone there is impeccable. The salesman that assisted me with the purchase of my 2025 X1 Michael Youssef was very professional and the most knowledgeable sales person that I have ever worked with. He could answer any question you had without hesitation or saying oh let me go find out for you. The sales manager Frank Catania makes you feel comfortable in knowing that you made the right decision going to BMW Of Freehold. You can feel that it’s not just a job for them, they really believe in and care about the product they’re selling and who they’re selling it to. I recommend them 100% Ken F More
by KENNETHFENTON
Employees Worked With
January 26, 2025
Ben took care of me from start to finish. Answered all my questions and concerns worked his magic and got me approved! Very attentive very polite and professional. Would definitely recommend! Answered all my questions and concerns worked his magic and got me approved! Very attentive very polite and professional. Would definitely recommend!!! More
by DEEJAYBRIAN187
January 26, 2025
Very nice, professional and friendly dealership. We worked with Arthur Yastrebov who was very knowledgeable and stayed over and hour after the closing time to help us finish our purchase. The price We worked with Arthur Yastrebov who was very knowledgeable and stayed over and hour after the closing time to help us finish our purchase. The price we saw was the price we paid, no hidden junk fees. Maria is finance made the signing process very easy. The entire process was pleasant yet professional and organized - not what you normally get from a dealer. I Highly recommend both the dealership and Arthur I’m particular. Great people. More
by EKLIMENTOVA
January 26, 2025
This is the seventh car I've purchased from Freehold BMW. Always a terrific experience! Always a terrific experience! More
by jeff
January 21, 2025
The best very professional understanding the costumer needs ..friendly and very helpful sales team .. Nick and Pierre are amazing needs ..friendly and very helpful sales team .. Nick and Pierre are amazing More
by FRANKSELOVIC
January 21, 2025
I’m so happy with my purchase thank you so much and I look forward to many more look forward to many more More
by johnstun28
