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BMW of Freehold
Freehold, NJ
2,257 Reviews
Welcome to BMW of Freehold
Welcome to the Lithia auto group., Thanks to the support of our satisfied customers and valued business partners, we have grown from 1 dealership in 1946 to over 400 in 2024. Lithia auto groups success reflects our commitment to our mission statement: "Growth powered by people."
INNOVATION:
While we have invested in state-of-the-art technologies, true innovation is not only technology or capital driven. Lithia employees experiment with novel ways of doing things in order to provide the best customer satisfaction. To recognize innovators, we have a quarterly innovator award at each store.
CUSTOMER SATISFACTION:
Our dealerships have won numerous manufacturers' awards for customer satisfaction in sales and service, and our group has earned more of the prestigious J.D. Power and Associates Certified Retailer Awards than any other auto group in the U.S.
EMPLOYEE SATISFACTION:
Lithia employees earn competitive wages and receive superior benefits with recognition and rewards for longevity. Our dealerships offer comfortable work environments where employees can continuously improve their skills and have opportunities for advancement.
INTEGRITY:
Lithia builds long term relationships with its customers and business partners based on honesty, fairness, trust and mutual respect.
TEAMWORK:
All Lithia employees go through the group's culture, value and team building training. They are committed to aligning their actions with Lithia values. They know it is in the best interest of the team to keep our customers happy and that by putting the team's interest ahead of individual interest, all will benefit more in the long run.
When you visit any of our dealerships worldwide you will feel that "Your satisfaction is our mission!"
Thanks for visiting our Lithia store.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,257 reviews
May 08, 2025
Arthur was terrific very helpful terrific guy I will refer him to everyone looking for a car !!! refer him to everyone looking for a car !!! More
by DEL5
Verified Customer
May 06, 2025
Outstanding service and great communication from the entire BMW of Freehold team. Will be back soon to purchase our next BMW. entire BMW of Freehold team. Will be back soon to purchase our next BMW. More
by MJS
May 06, 2025
My first time there so I was impressed with the overall look of the dealership. I bought a used 2022 BMW M3. When it was time to sign the contract, it left a sour taste in my mouth. I was charged extra for look of the dealership. I bought a used 2022 BMW M3. When it was time to sign the contract, it left a sour taste in my mouth. I was charged extra for nitrogen filled tires and some crap about a tracking service. It added hundreds of dollars to my final purchase. In hindsight, I should walked away. Definitely not buying from BMW of Freehold again. More
by SLAM0074
Employees Worked With
May 05, 2025
Their attention to customer satisfaction is excellent. From start to finish our experience with the transaction was top notch. From start to finish our experience with the transaction was top notch. More
by MSILVE4624
May 02, 2025
The lobby was clean with relax atmosphere. Costumer service, and financial department people very helpful, knowledgeable.treated us with respect and politeness. Costumer service, and financial department people very helpful, knowledgeable.treated us with respect and politeness. More
by MARIASOURIAS
May 02, 2025
Always a pleasure to work with Benjamin and Nick at BMW. They consistently provide outstanding customer service and make every visit smooth and enjoyable. They consistently provide outstanding customer service and make every visit smooth and enjoyable. More
by FKUKAJ1
May 02, 2025
Robert, Maria and team in general were a pleasure to work with. Looking forward to the next time. Thank you. with. Looking forward to the next time. Thank you. More
by lutfimusa
May 01, 2025
Great help in getting the car I wanted ! Nick was great and the process was smooth and easy Nick was great and the process was smooth and easy More
by HROTH0
Employees Worked With
April 30, 2025
Excellent experience at the BMW dealership. Pierre was amazing, the process was smooth and easy, there was a great selection of vehicles Pierre was amazing, the process was smooth and easy, there was a great selection of vehicles More
by Anthon Rienzo
April 29, 2025
As always, a great experience. Exceptional and personalized service - from start to finish - love my new car - thank you!! Exceptional and personalized service - from start to finish - love my new car - thank you!! More
by HappyCustoner
