BMW of Fort Walton Beach

The GM lured me into the dealership by calling me and telling me to come in and get into a new MB with a lower monthly payment. It was the old bait and switch. In 2009 I purchased a new 2010 GLK 350 fr telling me to come in and get into a new MB with a lower monthly payment. It was the old bait and switch. In 2009 I purchased a new 2010 GLK 350 from Quality Imports. When I went to the dealership to meet with the GM: did not offer me a fair trade-in value on my 'super clean' 2010 GLK 350; wanted me to lease not buy; the lease payment was $15 less than my current monthly payment. I was talked down to and was treated disrespectfully. I went to Centennial Imports and purchased a new C250. Here is what Centennial did for me: offered $3,000 more for my trade-in (than Quality); came down significantly off the C250 MSRP; received a 3-year service agreement at no cost; lowered my car payment by $220/mo; everyone from the sales consultant to the owner were super friendly; treated me fairly and with respect. Centennial has a new customer. I will NEVER do business at the Quality Imports dealership again and to anyone looking for a MB, recommend that they go to Centennial Imports. More

I received an email from Gary offering me an opportunity to roll my lease into a purchase a few months early. I had been considering what I was going to do when the lease ended, so the timing was just right to roll my lease into a purchase a few months early. I had been considering what I was going to do when the lease ended, so the timing was just right. I did my homework, and set up an appointment to have the car inspected to qualify it as a Mercedes Pre-Owned vehicle. I went in a bit skeptical but left a very happy customer. Gary and John (sales manager) really went the extra mile and made me a great offer. I could not have been more pleased with the whole experience. I highly recommend Gary and the whole team at Quality Imports. More

We were very happy with our experience while shopping for a Mercedes SUV. All of the staff was helpful and attentive. I would highly recommend our salesman Mark. We did extensive research ourselves prior a Mercedes SUV. All of the staff was helpful and attentive. I would highly recommend our salesman Mark. We did extensive research ourselves prior to purchase and believe our trade-in allowance was more than generous as well as the vehicle purchase price. Two thumbs up. More

I did not purchase my car from this dealership but recently relocated to FL and the car was due for scheduled maintenance. The car was taken on time and finished when it was promised. The car was re recently relocated to FL and the car was due for scheduled maintenance. The car was taken on time and finished when it was promised. The car was returned to me as clean inside and out as the day it was new. A loaner was provided at no charge. Bill explained what work was perfomed and the condition of the car. More

Mark was the perfect sales man he was very knowledgeable but knew when to back off and not push. It was a great experience and I would send people directly to him. but knew when to back off and not push. It was a great experience and I would send people directly to him. More

This is a class dealership including sales and service. Highly recommend. The sales experience was a no hassle straight forward experience. The service is above and beyond expectations. Highly recommend. The sales experience was a no hassle straight forward experience. The service is above and beyond expectations. More

Very professional and resourceful. Awesome prices and very helpful and knowledgeable. Quick turn around on purchasing new mercedes. Very patient employees and friendly. I will be back for more business i very helpful and knowledgeable. Quick turn around on purchasing new mercedes. Very patient employees and friendly. I will be back for more business in the future More

We were very pleased with our purchase with help from Joseph(the salesman) who found the car in the color, and with the options that we wanted very quickly. Everything was explained to us and we were no Joseph(the salesman) who found the car in the color, and with the options that we wanted very quickly. Everything was explained to us and we were not rushed. More

This dealership has exceeded my expectations. They were easy to talk to and were prompt with returning my calls and emails. Gary did a fantastic job getting me the car I wanted at the price I needed. I rec easy to talk to and were prompt with returning my calls and emails. Gary did a fantastic job getting me the car I wanted at the price I needed. I recommend this dealer to anyone looking for a quality luxury vehicle without a hassle! More

Excellent saleman! Nathan has the energy every organization needs, whether it's sales, customer service or even in the medical field. He is into people and worked well with me even when I was a l organization needs, whether it's sales, customer service or even in the medical field. He is into people and worked well with me even when I was a little "difficult." Buying a car takes time but Nathan was very attentive throughout the entire process. Buying a car isn't fun but Nathan took some of the stress out of my purchase. Please thank Mr Fye and in time, I can see him being one of the BEST at Quality Imports. More