
BMW of Fort Walton Beach
Fort Walton Beach, FL
Filter Reviews by Keyword
By Type
Showing 72 reviews
Yay!! Yay. Thanks. I liked my car and my salesperson. Also, the BMW genius was very helpful! Hooray for ZT in Ft Walton Beach, Florida, USA! Yay. Thanks. I liked my car and my salesperson. Also, the BMW genius was very helpful! Hooray for ZT in Ft Walton Beach, Florida, USA! More
Wonderful and highly experienced staff! Fabulous!!! John was very patient with me, Mike showed me information that helped with my decision, and George was efficient in the loan process. They took extra John was very patient with me, Mike showed me information that helped with my decision, and George was efficient in the loan process. They took extra measures to find the right vehicle for me! More
Where do you begin? I owned a 2000 Mercedes Benz C230 Kompressor and love it but always cringed every time it needed service. Quality Imports is the closest dealer or st I owned a 2000 Mercedes Benz C230 Kompressor and love it but always cringed every time it needed service. Quality Imports is the closest dealer or stealer as nicknamed. Several times my car would take 2 or 3 days for standard service with oil change. My question was what did you break? Never got an answer. Onetime they attempted to charge me for 8 brake pad and 8 rotors. Do they think people really that dumb? Attempted to charge 2 hours labor to program a key ordered from Mercedes Benz. Its already programmed from the factory for my VIN. Their excuse was he checked to make sure it worked before pickup. Really? 2 hours? Did fall asleep in the back seat? More
Quality Imports sales department; professional staff Quality Import sales department from Store manager to Finance manager provided a stress free purchase. Geoff Ross my sales Consultant was knowledgeabl Quality Import sales department from Store manager to Finance manager provided a stress free purchase. Geoff Ross my sales Consultant was knowledgeable and streamlined the purchase process. The best experince I have had buying and automoblie. More
Don't Recommend I would not recommend any Mercedes Benz owner to get their car service at Quality Import. We took our Benz in on Monday to have a spare replaced and i I would not recommend any Mercedes Benz owner to get their car service at Quality Import. We took our Benz in on Monday to have a spare replaced and it took a week to get the car back. We didn't wven have a loaner. Poor customer service, service to pricey and poor service side. More
Best dealer ever Gary got to know me and directed me to the perfect car for me. John, Ryan, and Dr. Hollingsworth formulated a great deal for my needs. I will be a c Gary got to know me and directed me to the perfect car for me. John, Ryan, and Dr. Hollingsworth formulated a great deal for my needs. I will be a customer for life and I have already recommended them to others. More
Impeccable customer service behind a quality automobile!! I am so happy to say that this was the single BEST car buying experience I've ever had!! I had the pleasure of working with Mark Crane and John Philp I am so happy to say that this was the single BEST car buying experience I've ever had!! I had the pleasure of working with Mark Crane and John Philpot. They worked patiently with me and answered every question which enabled me to feel completely comfortable before making my decision on such a large purchase. I never once felt pressured or that I wasn't as important as the person buying the most expensive car on the lot. They reassured me that this dealership stands by MB’s slogan, “The best or nothing” and I must say it is completely evident in the way they do business! I would encourage anyone on the market to just stop by. It is impeccable customer service behind a quality automobile at its best!! Thank you so much for making this such an amazing experience! I look forward to being a repeat customer! M.Gibson More
No intimidation or hassle. Best trade in experience ever! Knowledgable team. Bud Weinhold and John Philpot were diligent to get the deal done to make me 110% happy. Will be a repeat customer. Knowledgable team. Bud Weinhold and John Philpot were diligent to get the deal done to make me 110% happy. Will be a repeat customer. More
I recently leased a new MB SL550 thanks, in no small part, to George Liscotti's attentive customer service. On a recent visit to the dealership to have a flat tire repaired, George struck up a conversa part, to George Liscotti's attentive customer service. On a recent visit to the dealership to have a flat tire repaired, George struck up a conversation with me in the showroom waiting area and the rest, as they say, is history. He took proactive steps to "upsell" me into a 2014 model of the car I was already driving and, after working with management to make the numbers work, I was driving off in the new vehicle within a few weeks of that first, fateful meeting. The dealership, overall, is a friendly place to be and the staff is sharp. The business transaction was easy to deal with and George was well-prepared at the time of delivery to offer assistance in acclimating to the new vehicle. My only concern is that my car has a very off-putting smell to it- almost like grease or a mechanical aroma that betrays the clean "new car" smell that you might expect. My first MB did not smell like this and when you purchase a new car for over $100k the LAST thing you would expect to do is buy an air freshener for it. More
The sales experience for my new Mercedes was excellent. My salesperson was Geoff, and we quickly and easily came to terms. He handled all matters conveniently over the phone and with emails. I made only t My salesperson was Geoff, and we quickly and easily came to terms. He handled all matters conveniently over the phone and with emails. I made only two visits to the dealership, one to introduce myself and meet him and the other to pick up the new car. The entire team at Quality Imports treated me as a special customer and made sure all my concerns were met. The entire process went smoothly with no bumps in the road. I felt confident doing business with them, and I highly recommend Quality Imports to other customers. More