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BMW of Fort Walton Beach
Fort Walton Beach, FL
71 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 71 reviews
September 23, 2020
We had to trade cars while on vacation. This dealer Wass the best we have ever worked in in 50 years of buying cars. Great Staff in all departments we worked with. the best we have ever worked in in 50 years of buying cars. Great Staff in all departments we worked with. More
by SJSLONG1
Employees Worked With
Barry Brown,Philip Brinson,Lance
June 02, 2020
Great buying experience! Salesman Lance, Finance person Keith and Manager Barry were straightforward, extremely helpful, and worked together to get things done. We purchased a Salesman Lance, Finance person Keith and Manager Barry were straightforward, extremely helpful, and worked together to get things done. We purchased a 2017 Ford Mustang GT Premium with low miles that was recently traded-in. It was priced way better than my son and I researched with other dealerships, locally and out-of-state. Keith found us a better bank that beat my credit union interest rate and was able to include my son's info. so he could start building credit history/scores that my credit union couldn't do. Overall, an awesome buying experience! More
by carvanaripoff
Employees Worked With
Lance, Keith, Barry
February 14, 2020
CPO Warranty does not cover Horns?? I have a 2016 BMW435I. Both horns stopped working so I took it to BMW Fort Walton for service. I was told that everything is covered under the CPO w I have a 2016 BMW435I. Both horns stopped working so I took it to BMW Fort Walton for service. I was told that everything is covered under the CPO warranty but horns. To replace both horns was $450.00. I contacted BMW USA and they refused to address the issue. Be cautious with this dealer. I was also told my tires that I purchased late 2019 needed to be replaced. I had them checked and they are in the Green zone of safety. Again be cautious with this dealer. More
by larryjparker123
Employees Worked With
David Whtenton was my service mgr. He did not understand why Horns are not covered either.
January 31, 2020
Not a good service department I went in for a recall for my doors and left with other issues on my rear doors windows shades broken and door flannels hanging my doors and left with other issues on my rear doors windows shades broken and door flannels hanging More
by Battlecat3011493
Employees Worked With
Joshua gearhart
November 22, 2019
The service on my BMW was excellent for the first time since we have purchased our car from.BMW of Fort Walton. The service advisor was very professional, courteous and knowledgable! The service advisor since we have purchased our car from.BMW of Fort Walton. The service advisor was very professional, courteous and knowledgable! The service advisor was Christopher Pitts and I would highly recommend him. The next time our car needs service I will ask for him More
by Kimberly246
Employees Worked With
Christopher Pitts
November 13, 2019
Excellent service with professional staff. Got in, got my loaner, and Pick up my car within 2 hrs (washed&cleaned)! Highly recommend BMW Thank you! loaner, and Pick up my car within 2 hrs (washed&cleaned)! Highly recommend BMW Thank you! More
by edsykes59
Employees Worked With
Scott Whitenton
September 27, 2019
Best Car Buying experience! What an amazing buying experience!!! Thank you Dustin, Rudi, Todd & Tom for being so kind and helpful! I give my highest recommendation for buying a v What an amazing buying experience!!! Thank you Dustin, Rudi, Todd & Tom for being so kind and helpful! I give my highest recommendation for buying a vehicle here! #UltimateDrivingMachine #UltimateCustomerService More
by Dixie A.
Employees Worked With
Dustin, Rudi, Todd, Tom
September 08, 2019
Excellent Service and Attention to Detail Amazing communication and service from beginning to end of my purchase. I highly recommend this dealership especially if you are a first time BMW buy Amazing communication and service from beginning to end of my purchase. I highly recommend this dealership especially if you are a first time BMW buyer. More
by billstone5444
Employees Worked With
Rudi Dos Santos
July 01, 2019
Unfriendly Service People and Cannot Service The service tech sounds like I woke him up. Does not sound interested in working at all today. The computer show appointments are available. He says t The service tech sounds like I woke him up. Does not sound interested in working at all today. The computer show appointments are available. He says they have 25 cars waiting for service today and there are no loaner cars if I drop off. More
by PR070119
Employees Worked With
Chris Pitts
February 17, 2019
Enjoyable Experience It was an enjoyable experience at BMW of Ft.Walton Beach . Everyone was friendly and extremely helpful. A special thanks to Terrance Conaway our sale It was an enjoyable experience at BMW of Ft.Walton Beach . Everyone was friendly and extremely helpful. A special thanks to Terrance Conaway our salesperson who was extremely patient while showing us different vehicles, and gave us time to figure out which vehicle we wanted to purchase . Terrance only focused on us while we were at the dealership and was very kind and considerate in all his actions . Thank you everyone at BMW of Ft. Walton Beach !!! John Thompson .... More
by JT
Employees Worked With
Terrance Conaway
