BMW of Fort Lauderdale
Fort Lauderdale, FL
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353 Reviews of BMW of Fort Lauderdale
It was my first time coming to BMW Fort Lauderdale. Usually I have my vehicle serviced at Braman Miami. Glen was very helpful and was interested to know why I did not go to Braman this time and what wo Usually I have my vehicle serviced at Braman Miami. Glen was very helpful and was interested to know why I did not go to Braman this time and what would have made my experience at Braman better (I thought Braman could have had better client service. I was very disappointed when I had to wait an hour to receive my car after service payment - further disappointed that they gave me back a dirty vehicle). With my comments, Glen was pleased to fulfill my expectations and let me know when my car was ready for pick up, had the car washed, arranged a Lyft, and I had no wait time from the moment of payment to the moment I went back home. More
Never have I been treated so poorly at a dealership in my life. Salesman Michael Kolanoski, who came highly recommended by a member of the service department (which is fantastic by the way), was rude and dis life. Salesman Michael Kolanoski, who came highly recommended by a member of the service department (which is fantastic by the way), was rude and dismissive as soon as my fiance and I walked through the door. It seemed like he was bothered by our presence. It was a chore for him to fulfill my request that he explain the i-drive system to my fiance. The negotiation on a car immediately went south and we were chased out as soon as he was able to get rid of us. I will continue to service my Bimmer at the service center, but buy a car at Fort Lauderdale BMW? Won't happen! If you're in the market to lease or buy, check the money factor or interest rates, because they're marking them up! More
Michael Kolanoski is the best car salesman I have dealt with in my entire life. He is totally dedicated to making the customer feel wanted and fulfilling all of their needs. In my case he searched allover with in my entire life. He is totally dedicated to making the customer feel wanted and fulfilling all of their needs. In my case he searched allover the Eastern seaboard to find me a Z4 M40i in the color combination and equipped with all of the options exactly the way I wanted it built so I didn't have to wait for many weeks and have it built at the factory in Europe. Michael even returned my calls after the dealership's normal business hours and his followup to every request is amazing. I need to thank Keith Cordeiro who is the General Manager of BMW of Fort Lauderdale. He became personally involved in my quest for this Z4 and always came out from his office to greet me and made sure that everything was ok. I also had the pleasure of meeting with Kris Mroz in their pre-owned car department a few weeks ago. He was straight forward, extremely helpful and because of him I decided to purchase a new car instead of settling for the pre-owned Z4 that they had in stock that wasn't equipped with everything I really wanted. If you are in the market for a pre-owned BMW Kris is the salesman you want to deal with!!! This is the second car that my wife and I have purchased from Michael and Keith, BMW of Fort Lauderdale is the only car dealer I would ever go to in the future. They truly value and appreciate you as a customer and unlike other car dealers they do not play any games. I rate BMW of Fort Lauderdale a perfect 10 and trust me I am not an easy person to please!!! More
Excellent service from Gabe and the entire team. Very different from other dealer experiences I have had previously. Highly recommended! The delivery of the car was warm and professional. different from other dealer experiences I have had previously. Highly recommended! The delivery of the car was warm and professional. More
Miguel is the BEST SERVICE ADVISOR! He makes a difference and the refreshments are great too! Thanks for doing your BEST! and the refreshments are great too! Thanks for doing your BEST! More
Such a wonderful experience and great group of people working there. Everyone was smiling and very friendly. Not to mention great snacks!!! Thank you so much! working there. Everyone was smiling and very friendly. Not to mention great snacks!!! Thank you so much! More
Jimmy crippen is the finest car salesman I have ever encountered, no presure, honest and extremely helpful. If you are in the market for a new BMW go visit Jimmy at the Fort Lauderdale store. You will encountered, no presure, honest and extremely helpful. If you are in the market for a new BMW go visit Jimmy at the Fort Lauderdale store. You will not be dissapointed. More
This is the 4th car I purchase from BMW Fort Lauderdale and let me tell you, Randy Melbourne is a very professional, and helpful, thank you Randy! and let me tell you, Randy Melbourne is a very professional, and helpful, thank you Randy! More
Awesome, treated me like family. Experience was amazing. Clean environment. Provided water and snacks. Answer all of your questions and concern. Excellent service. Purchase two cars from this dealership. Bo Clean environment. Provided water and snacks. Answer all of your questions and concern. Excellent service. Purchase two cars from this dealership. Both times service was outstanding and professional. More