BMW of Fort Lauderdale
Fort Lauderdale, FL
Filter Reviews by Keyword
By Type
353 Reviews of BMW of Fort Lauderdale
Service is always top notch. My service advisor, Darrell Raines, is very professional and friendly. Great follow up. Keeps my time spent at the dealership to a minimum. My service advisor, Darrell Raines, is very professional and friendly. Great follow up. Keeps my time spent at the dealership to a minimum. More
I purchased CPO (Certified Pre-Owned) X7. I was quoted a wrong price. I got it with 4 years extended warranty and when my credit was pulled and everything was done, they said it was a human m I was quoted a wrong price. I got it with 4 years extended warranty and when my credit was pulled and everything was done, they said it was a human mistake, and it is just 2 years warranty, and you have to pay more if you want to get 4 years. Also, I was told that it's a CPO and all services are done, and nothing is due until a year. When I got the vehicle, oil change and brake fluid are due in 3 months. I have been a regular customer to different BMW franchises but never had this bad experience ever. Would not recommend and shall never get back to purchase anything again. More
I have been buying cars from Ft Lauderdale BMW for about 20 years. My newest X5 for 2025 has been the best experience by far with Keith the GM, Brian the salesman and Warren my finance guy. It was an easie 20 years. My newest X5 for 2025 has been the best experience by far with Keith the GM, Brian the salesman and Warren my finance guy. It was an easier and smoother experience from building my car online, sending it to Keith who ordered my car, Brian doing my delivery and Warren checking me out on my lease. This process is how it should be every time. What a team. The added customer service when I arrived by having my shiny new car in a VIP room with a red carpet and TV monitor that said Congratulations Kim was icing on the cake. How special. LOVED IT and LOVE my 2025 X5. More
Every Representative I met with made it possible for me to achieve my dream, my desired goal. They worked with me to maximize my budget so that I did achieve my goal without sacrifice and stress. to achieve my dream, my desired goal. They worked with me to maximize my budget so that I did achieve my goal without sacrifice and stress. More
I've been using Brandon as my service advisor for a few years now. He has always been easy to work with and very professional. He's been the only advisor over the years that has my best interest at heart. years now. He has always been easy to work with and very professional. He's been the only advisor over the years that has my best interest at heart. He's never tried to sell me anything I don't need and I appreciate that. If you're looking for a trustworthy service advisor, ask for Brandon Hernandez. More
BMW of Fort Lauderdale's service department is exceptional. My service advisor Brandon Hernandez has consistently outperformed my expectations. I have complete confidence in Brandon and the servic exceptional. My service advisor Brandon Hernandez has consistently outperformed my expectations. I have complete confidence in Brandon and the service department. More
Frank Doran’s professionalism, knowledge, and genuine care made my car-buying experience truly outstanding. His attention to detail in explaining the features of my choice of vehicle and patiently answer care made my car-buying experience truly outstanding. His attention to detail in explaining the features of my choice of vehicle and patiently answering all my questions went above and beyond my expectations. Frank’s friendly demeanor and willingness to go the extra mile to ensure I found the perfect car made a lasting impression. He also made the entire process smooth and stress-free. His commitment to customer satisfaction is evident in every interaction, and I am incredibly grateful for Frank’s dedication. Chris and Frank made my car buying experience a pleasure! More