BMW of Downtown Los Angeles

Great experience purchasing a used BMW i3 at Nick Alexander BMW. My sale agent, Walter Ance, was helpful and made the process easy and painless. Alexander BMW. My sale agent, Walter Ance, was helpful and made the process easy and painless. More

Incredible detail to service. I wouldn't hesitate to recommend Nick Alexander BMW, and my sales agent, Daniel Fox who went beyond providing an enjoyable and hassle-free experience I wouldn't hesitate to recommend Nick Alexander BMW, and my sales agent, Daniel Fox who went beyond providing an enjoyable and hassle-free experience. More

Henry Ryu, John Won and Steven Gomez truly made my experience so easy and actually fun. Getting a car (lease or purchase) is a pain, and you always wonder if you truly got a good deal. However, this w experience so easy and actually fun. Getting a car (lease or purchase) is a pain, and you always wonder if you truly got a good deal. However, this was not the case for me, I have had BMW since 2013 and this was my best experience yet. Not only was it so simple and quick, but I know I got an amazing deal with top of the line customer service. No sales tactics, pressure or misleading. I had the opportunity to see great offers that were within my budget, Henry sent me all sorts of options to find me exactly what I was looking for! Once I got to the dealership they answered all of my questions, and I had A LOT of questions. They made me feel comfortable and gave me the time I needed as well. Once everything was said and done, they still went out of their way to reach out and see how I am feeling about my new car. I am beyond satisfied with my choice and eager for the next 3 years. I used to go to Beverly Hills BMW but Nick Alexander is my new go to, it is worth the 1 hour drive. Henry, John and Steven are exceptional and I will never go to anyone else! More

John is the man! He got me into the car that I wanted as painlessly as possible. I've purchased many cars in my life and my experience with John at Nick Alexander BMW He got me into the car that I wanted as painlessly as possible. I've purchased many cars in my life and my experience with John at Nick Alexander BMW has by far been the easiest one, bar none. He was willing to work with me with numbers and got me processed and into a vehicle in less than 24 hours from the time I inquired about the car. Talk about fast and efficient! The dealership is also very clean and accommodating. Loved the customer-centric snack bar that had some nice coffee. Highly recommend dealing with John, thumbs up all around! More

Jon, who worked with us from the beginning to the end of the process, explained everything along the way and was very thorough. He listened to our needs, and was able to provide us with excellent service. H the process, explained everything along the way and was very thorough. He listened to our needs, and was able to provide us with excellent service. He was even able to get us a to a very good point where we felt comfortable with going ahead with the new vehicle. There were no hiccups or back and forth conversations that sometimes might happen during this process. I highly recommend Jon and Alexander! More

Thank you soooooo much Edgar. Your assistance is greatly appreciated. Thanks for the delivery also. Your assistance is greatly appreciated. Thanks for the delivery also. More

John made my experience the best. Would highly recommend for all your BMW needs. Thank you John Would highly recommend for all your BMW needs. Thank you John More

Thank you Daniel for always making the process easy and efficient. The experience is always the best. efficient. The experience is always the best. More

Thank you John and Henry. I drove up from Orange County and you guys made the process easy ( and fun). We were looking for a used X5 that was listed on the website, while we w I drove up from Orange County and you guys made the process easy ( and fun). We were looking for a used X5 that was listed on the website, while we were at the dealership, John sold me a nicer X5 that was the same price! Thank you for looking out for us. You have a customer for LIFE! More

The customer service I received from Omar Zyout and the Nick Alexander team was exceptional. After going to several dealers, Nick Alexander's customer service is by far the best option I could've gone with Nick Alexander team was exceptional. After going to several dealers, Nick Alexander's customer service is by far the best option I could've gone with. I was able to purchase my first BMW from Omar. He was very patient and understanding of my situation and we came to a deal. I definitely recommend Omar to all my friends and family. You won't be disappointed visiting Nick Alexander BMW. More