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BMW of Devon - Service Center

Devon, PA

4.6
58 Reviews

58 Reviews of BMW of Devon - Service Center

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January 06, 2023

Eric was informative and gave we timely updates. He is considerate and engaging and help me easily solve an insurance card issue. More

by Barliphillips1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin service supervisor
Jan 06, 2023 -

BMW of Devon responded

"Informative, considerate, and engaging" are words we love seeing in our customer's feedback. It means a great deal that Eric's commitment to customer care stood out to you. Safe travels and thanks for choosing BMW of Devon!

November 09, 2022

Excellent service. Everyone at Devon are very helpful and professional would highly recommend them for sales and servicr More

by rmorey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Nov 09, 2022 -

BMW of Devon responded

Your review is everything we hope to see! Thanks for supporting BMW of Devon with such wonderful praise.

October 15, 2022

My wife and I were coming back from a funeral in Northeastern, Pa. on Friday afternoon late in the day. One of our run flat tires blew out and immediately the pressure went to 1.1. We never had th More

by h2oman1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Liz and the gentleman who checked me in
Oct 17, 2022 -

BMW of Devon responded

We are so happy we could assist you and your wife! Thank you for coming to BMW of Devon and for sharing your positive feedback. Wishing you safe and happy miles ahead!

October 13, 2022

They are all wonderful people they are professional and they take care of your car like it was their own More

by Denise McKinney -Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service/ casheir
Oct 14, 2022 -

BMW of Devon responded

Denise, we are blushing! When a customer says kind words like this, we know we're doing things right at BMW of Devon. Thank you for all your support!

October 04, 2022

They are like most dealers, they really charge egregiously for their maintenance services. I had an oil change & brake fluid flush. Oil change was slightly more than Garttmeyer but not outland More

by frankjperpiglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 04, 2022 -

BMW of Devon responded

Thanks for taking the time to write. We are sorry that you're disappointed with the pricing for your services. We strive to set our rates reasonably given the current market and the high-quality level of care and expertise we provide. If you have any questions about our rates, please reach out. Kevin Ciccariello - Service Manager - (484) 581-7341

September 20, 2022

I would never service my Bimmer anywhere else Jeff is amazing, considerate and he is very personable. I didn't have an appointment and my vehicle was smoking on the side of the road; They had me right in More

by joesphclifton89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Martin
Sep 20, 2022 -

BMW of Devon responded

All of us at BMW of Devon greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to Jeff and the entire team. Thanks for your support and have a great day!

August 31, 2022

I had an issue with tire. They were able to replace it day I brought it with little inconvenience to me. I appreciate the prompt turnaround. More

by Jessed154
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rory, Richard Hudak
Aug 31, 2022 -

BMW of Devon responded

It makes us smile to hear our team was able to assist you! Thank you for the 5-stars from all of us at BMW of Devon!

July 30, 2022

From our salesman Drew to Kevin and the other service professionals I couldn’t have had a better car buying experience. Just had my first service since purchasing my car ten months ago, I couldn’t get ov More

by Beth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Wendle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin, Richard Hudak
Aug 01, 2022 -

BMW of Devon responded

Beth, when we see words like this, we know we're doing things right! Drew and Kevin will be so grateful for your praise. Thanks for supporting BMW of Devon with your business and wonderful review. Until next time!

November 05, 2021

It was a very pleasant purchase experience from the moment I called to inquire about a 2019 CPO 540. Fortunately, my Client Advisor, Darryl Tate, answered the call and continued to be a blessing. He wa More

by aprilh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Todak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Ables (Genius), Mike Torrence (Finance), Ryan Pestcoe (Parts), Richard Hudak
Nov 09, 2021 -

BMW of Devon responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Mike Todak – General Manager - mike.todak@bmwofdevon.com

July 28, 2021

I recently scheduled my X5 in for an oil change and inspection only to find out that the lower support arms had failed and that they needed to be replaced. Vehicle was purchased from BMW Devon, in la More

by rikvt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richard Hudak
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