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BMW of Devon - Service Center

Devon, PA

4.6
58 Reviews

58 Reviews of BMW of Devon - Service Center

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May 24, 2024

Excellent service. Very professional and friendly environment clean and welcoming waiting area. My service advisor Lou is very knowledgable and curious. I highly rec More

by zldk54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Walden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Blazer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Krier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dirocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Phiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Davante Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian DiPaolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

BMW of Devon responded

Thank you for the high recommendation! We're glad to hear that Lou and our team at BMW of Devon provided excellent service in a welcoming environment. We appreciate your support!

April 02, 2024

Kevin and other service folks did a great job accommodating us on short notice, and provided courteous and efficient service on a Saturday! More

by Loyal customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 03, 2024 -

BMW of Devon responded

We're so glad to know that Kevin and our team at BMW of Devon were able to provide you with efficient service, even on a weekend! Thanks for the positive feedback.

March 27, 2024

BMW of Devon has excellent service! The vehicle is always serviced impeccably, ready when promised, and washed and vacuumed. More

by Bob Bonstingl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martin (Service)
Mar 27, 2024 -

BMW of Devon responded

Bob, we're glad to know you've had excellent service experiences at BMW of Devon. Thanks for the shout-out about our attention to detail and punctuality!

March 09, 2024

The service I received on my BMW was perfect. They read my explanation of the problems and identified what repairs had to be done. The car is running like new. More

by Gbrittmatt
Recommend Dealer
Yes
Employees Worked With
Lou Alves
Mar 11, 2024 -

BMW of Devon responded

We're delighted to know that your BMW is running like new after our service at BMW of Devon. Thanks for trusting us with your car repairs!

February 20, 2024

BMW of Devon is always very professional and extremely focused on providing excellent customer service! More

by tesser840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Martin, Service Manager
Feb 20, 2024 -

BMW of Devon responded

We're so glad to know you've had consistently great experiences with us at BMW of Devon. Our team always aims for top-notch customer service, and it makes us proud to hear we are achieving that goal!

February 13, 2024

My experience with BMW Devon was great! Eric explained exactly what services were going to be performed, which was very helpful! More

by lvonjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Feb 13, 2024 -

BMW of Devon responded

lvon, we're glad to know your experience at BMW of Devon was a positive one! It's great that Eric could provide clear explanations about the services. Thanks for sharing this review with us!

January 27, 2024

Very good service experience from beginning to end, Got me in on short notice and not only fixed my problem but also took care of some other warranty maintenance that was coming due. More

by Ttatwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Rich
Jan 27, 2024 -

BMW of Devon responded

We're glad to know that you had a positive service experience at BMW of Devon! It's always our pleasure to provide efficient and comprehensive care for your vehicle. Thanks for trusting us with your maintenance needs, we appreciate the review!

January 01, 2024

BMW of Devon is the ONLY place I take my vehicles for service & repairs. I trust them completely with my cars. Purchased multiple cars thru Sloane dealership & use only them to service them too! More

by roadrunnercleo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jan 02, 2024 -

BMW of Devon responded

We're honored to be your go-to for all things BMW! It's great to know that our team at BMW of Devon has earned your trust over the years. Thanks so much for sticking with us and we look forward to continuing to serve you in the future!

December 17, 2023

I was very pleased with the attention and service I received. Getting an appointment was quick. Kevin was professional and able to help with the issue. More

by mmachion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 18, 2023 -

BMW of Devon responded

We're glad to know you had a positive experience with us at BMW of Devon! It's great that Kevin was able to assist effectively and professionally. We appreciate your feedback, thank you!

November 07, 2023

Labor rates are excessive compared to other local, non-dealer service locations. No consideration for replacing free of charge a factory defect tire that they installed. More

by Dan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Nov 08, 2023 -

BMW of Devon responded

Dan, I'm sorry to read about your concerns regarding our labor rates and the issue with the tire. We aim for transparency in all aspects of our service, including pricing, so this feedback is important to us. I'd like an opportunity to discuss these matters further with you if possible. Please feel free to reach out at your earliest convenience. Thank you, Kevin Ciccariello - Service Manager - (484) 581-7341

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