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BMW of Devon

Devon, PA

4.8
909 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
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20 Lancaster Ave

Devon, PA

19333

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Showing 909 reviews

May 27, 2014

Rushton-Phillips By far the best car buying experience to date! The vast product knowledge, professionalism and overall courteous staff have won me over for future pu More

by JPanache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Demetri Kyranakis, Carolyn Cohen
May 28, 2014 -

BMW of Devon responded

Thank you for going out of your way to write this review, and we are grateful to have earned your business! I'm glad to hear that Demetri and Carolyn were patiently assisting you and willingly satisfying all your needs. We are also happy to hear that they could make you feel like a part of the BMW of Devon's family. We look forward to working with you, your friends and family soon and wish you all the best in the meantime. Also, we have a lot of great content and special deals online so be sure to check our Facebook and Twitter pages. Sincerely, Tony Lukanski, GSM

May 22, 2014

BMW X1 I was not really sure what car I was going to buy and Gina was incredibly helpful in showing me different options that fitted my profile. She is super More

by ibacke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 23, 2014 -

BMW of Devon responded

I am happy to hear that your time spent with Gina was a pleasant experience. At BMW of Devon, we make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase; I'm glad that Gina was very patient and eager to assist during your visit. If you have additional questions, please don't hesitate to reach out to us. Also, we encourage you to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Tony Lukanski, GSM

May 20, 2014

New Dealer/Bad Service I purchased my 2011 BMW from Devon Hill BMW, the prior owner, and had always had my car serviced there. I was very satisfied. Shortly after BMW of D More

by dfwillson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Various
May 18, 2014

Excellent experience If you are looking to buy a BMW, go to Devon BMW and ask for Kerry Simmons. I have purchased / leased many cars and Kerry is the best sales person I More

by BryanDori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
May 19, 2014 -

BMW of Devon responded

Bryan, thank you for supporting our dealership with this awesome feedback! At BMW of Devon, we pride ourselves on the high level of our service and sales excellence, and I am elated to hear that Kerry, Frank and others were able to provide you with a very professional and knowledgeable customer service we strive to deliver to each of our guests. We look forward to working with you again in the future. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. All the best, Tony Lukanski - GSM

May 10, 2014

Exceptional, Professional Service Throughout the entire process of leasing our new vehicle, we had the pleasure of interacting with Claudio, Kerry, Tony/Anthony, and Frank. Each indivi More

by pal144
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Anthony Lukanski
May 13, 2014 -

BMW of Devon responded

Thank you for writing such a great review about your experience at BMW of Devon! We appreciate your feedback and are pleased that your experience with us was so positive. I'm also proud to know that our staff has been very helpful and accommodating during your visit. Enjoy your new purchase, and we look forward to working with you again. Before your next visit, be sure to check us out on Facebook and Twitter to take advantage of our exclusive monthly specials. Sincerely, Tony Lukanski - GSM

March 25, 2014

Ok, before we get rollin... no pun intended. BMW of Devon is under a new owner, so do not let old reviews sway you. Also, I am reviewing the buying process not service. Car purchased- Volvo XC90 Sales More

by TLO1370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetri Kyranakis
Mar 26, 2014 -

BMW of Devon responded

Thank you for taking the time to share your excellent experience with everyone! At BMW of Devon, our dedicated staff will go the extra mile to ensure customer satisfaction. Demetri and rest of our team worked closely with you to find the car that fit your lifestyle - that's just how we like it! Thanks again for your business, and we look forward to working with you again. Be sure to follow us on Facebook and Twitter to gain access to our exclusive specials. Sincerely, Tony Lukanski – GSM

March 12, 2014

This my local BMW dealership. I worked with John Walden which is nice and professional. But his manager is only friendly before a sales... likely also after a sale, but my story differs from most others in More

by d95sld95
Customer Service
Friendliness
Price
Recommend Dealer
No
Mar 26, 2014 -

BMW of Devon responded

Thank you for bringing this matter to our attention. At BMW of Devon, ensuring customer satisfaction is our top priority, and we'd like an opportunity to address your concerns. Please contact me at Anthony.lukanski@bmwofdevon.com. I look forward to hearing from you. Sincerely, Tony Lukanski - GSM

March 05, 2014

Purchased a New 328i xdrive for my wife we traded 2010 MB/E Class was treated fairly on trade and Paul Gillis was a pleasure to deal with and very knowledgable of the product. Highly reccomend Paul and th More

by joewilk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gillis
Mar 06, 2014 -

BMW of Devon responded

Congratulations on your new 328i, and thank you for this kind review! Our professional staff will go above and beyond to ensure customer satisfaction, and I am pleased to know Paul was successful in achieving this with you. Enjoy your new BMW, and let us know if you need further assistance. Be sure to also "like" us on Facebook and "follow" us on Twitter to take advantage of our monthly specials. Best regards, David Sloane - Owner

February 26, 2014

I have been taking my 2003 BMW for service exclusively to Devon Hill for 10 years. Friendly team, tech/mechanics are great (approachable and they answer my frequent questions). Service has declined over th More

by MJM14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil (Service Consultant)
Mar 05, 2014 -

BMW of Devon responded

Thank you for bringing this issue to our attention. Devon Hill BMW was recently acquired by Sloane Automotive Group and is under entirely new management. We are sorry to hear of your recent experience and encourage you to give us, BMW of Devon, an opportunity to impress you with our improved professionalism and high level of customer service. We look forward to ensuring your satisfaction. Sincerely, David Sloane - Owner - dsloane@sloaneautos.com; (610) 687-9350

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