BMW of Devon

John Errington Carolyn was very helpfull and had a good knowledge on the328xi car we drove and then bought. She also did a few follow up calls to make sure we were h Carolyn was very helpfull and had a good knowledge on the328xi car we drove and then bought. She also did a few follow up calls to make sure we were happy with the car. Also set up our second class to know the nav system More

Enjoyed every minute at BMW of Devon This was my first time buying a car and I couldn't have been more pleased with my experience at BMW of Devon. My salesman, Dan McCloy, was fantastic a This was my first time buying a car and I couldn't have been more pleased with my experience at BMW of Devon. My salesman, Dan McCloy, was fantastic and extremely helpful. He was by my side the entire time looking to help me find exactly what I wanted within the price range I was looking for. Dan is very knowledgeable about all of BMW's models (both new and old,) which made it easy for me to trust his judgment. He was beyond patient with all of my questions and made the entire process more than enjoyable. I look forward to working with him in the future!! I can't thank him enough.. I love my new car and would strongly recommend him to anyone looking to work with an honest and great guy! More

Great Experience! We were in the market for a pre-owned BMW 328xi. We were referred to Carolyn at BMW of Devon and she was terrific. She was knowledgeable and was very We were in the market for a pre-owned BMW 328xi. We were referred to Carolyn at BMW of Devon and she was terrific. She was knowledgeable and was very patient with our questions and did not make us feel pressured. Everyone from sales to finance (we worked with Frank who was incredibly helpful) were wonderful to deal with. Would definitely recommend them! More

Wonderful service, great experience!!! I've done my homework and was now ready to start the process of finding my new car, a mid size luxury SUV. The BMW was one of the cars on my "wish lis I've done my homework and was now ready to start the process of finding my new car, a mid size luxury SUV. The BMW was one of the cars on my "wish list" so my husband and I decided to start first at Devon BMW. Well, I need not look or go any further!! We were immediately greeted by John Walden, so knowledgeable, so friendly, he helped make the process fun and effortless. Wonderful from start to finish and most importantly the car of my choice is just perfect! Thank you John and Tom for making this a very pleasant experience. More

A singular focus on outstanding customer service. BMW of Devon has long had a superior focus on the customer in their service department. Ease of getting an appointment, loaner BMWs, and a facility w BMW of Devon has long had a superior focus on the customer in their service department. Ease of getting an appointment, loaner BMWs, and a facility where you drive into the service area and exit you car outside the elements help add to this. When you exit your car you are promptly greeted by someone who escorts you to a comfortable waiting area with coffee and snacks. Your service advisor then comes for you and goes over the work you wish to have performed and makes sure to cover all of your concerns. My service advisor, Bruce Baynard is knowledgeable, friendly, and professional. His service manager, Rich Hudak, is always available to speak to as well if Bruce is for some reason unavailable. They perform all work timely, properly, and deliver my car back to me as promised. BMW of Devon's sales department is just as customer focused. I recently purchased another new BMW, my first from this dealership which is under new management and had the pleasure of working with Tony Lukanski and Carolyn Cohen. I did a lot of price checking and didn't find a better deal anywhere. There was no haggling, games, or pressure, just one quote that turned out to be extremely competitive. The sales process was simple and they ordered my new car without even trying to steer me to a car with options/colors different than I wanted just because they might of had it in inventory. Carolyn kept me abreast of the progress of my build and my new car was delivered earlier than I expected, a pleasant surprise. Upon delivery Carolyn educated my wife and I on all of the features of the car so we could enjoy the best possible driving experience. When it came time to do the paperwork Frank Muto made the process quick and easy to understand. He is very proactive by even having my new insurance card on hand for me. My deal was exactly as quoted and they delivered everything they said that they would. This dealership makes you feel like part of their extended family. I also like that the people I mentioned in my review are all proud and passionate owners of BWWs, like myself. More

BMW OF DEVON Great experience from the owner to the service attendants. Finally a true BMW store on The Main Line!!! We will refer All our friends and family to t Great experience from the owner to the service attendants. Finally a true BMW store on The Main Line!!! We will refer All our friends and family to the dealership. More

Great Experience with purchase of 2nd X6 John Walden helped me purchase my first X6 three years ago and I went back again for my second one recently. John has always been very helpful and ac John Walden helped me purchase my first X6 three years ago and I went back again for my second one recently. John has always been very helpful and accommodating!! He makes the process fun and relaxed. In addition, Frank Muto and Tony Lukanski have been very very friendly, welcoming and helpful with all the financing. They explained everything to me throughly and spent all the time with me that I needed. I love BMW of Devon and have recommended them to my family and friends! More

Great experience! John Walden made leasing my new BMW a terrific experience. I would definitely recommend BMW of Devon & I will likely be a customer for life! John Walden made leasing my new BMW a terrific experience. I would definitely recommend BMW of Devon & I will likely be a customer for life! More

Will not return I recently was in the market for a certified pre-owned BMW. This was my first car purchase. Almost everyone I encountered at the dealership was helpfu I recently was in the market for a certified pre-owned BMW. This was my first car purchase. Almost everyone I encountered at the dealership was helpful and friendly. Carolyn was extremely patient and helpful while I test drove many different cars. When it came time to make a deal Demetri went to look at my trade in. When he returned inside he approached me with a condescending tone, even laughing at me at one point, and it seemed he was taking advantage of me due to my age. I ended up purchasing my car from another BMW dealer after they doubled Demetri's offer for my trade in with no hesitation. Unfortunately I will not even consider Devon BMW for my next purchase because of a bad experience with one employee. More

Great Service I thought that i would have the typical experience with the dealership until I met Gina----she is the most educated and informative sales rep out ther I thought that i would have the typical experience with the dealership until I met Gina----she is the most educated and informative sales rep out there when it comes to BMW automobiles-----so much so that we bought 2 cars from her and we are so happy that we did----she is always so helpful and easy to talk to and we will be lifetime car customers------all i can say is thanks More