BMW of Devon

Recent certified BMW purchase with Carolyn Overall, terrific experience. Carolyn was knowledgeable (able to answer all of my questions), was sincere in her desire to help us match to the best c Overall, terrific experience. Carolyn was knowledgeable (able to answer all of my questions), was sincere in her desire to help us match to the best car, was open to working with us on the terms of the deal, and made what can be a stressful or even unpleasant experience relatively stress-free and quite pleasant. I would absolutely look for Carolyn's help in the future and refer family or friends to her. More

Great Experience at BMW Devon My husband and I just bought our first BMW at the Devon dealership and we were extremely pleased with the level of service and attention that we got f My husband and I just bought our first BMW at the Devon dealership and we were extremely pleased with the level of service and attention that we got from Kerry. We took about 3 weeks to make our decision and Kerry was there for us every step of the way. We came in and test drove a few times, flip flopped on new/lease vs. CPO, and emailed/called with questions and he couldn't have been better in helping us weigh our options and finally decide. He followed up with us along the way the perfect amount of times - never got pushy or overwhelming - and I could tell that he actually was interested in helping us find the car that was right for us, not just making a sale. This will not be the last time that we work with Kerry to get a car! More

Devon BMW used experience (Carolyn Cohen) Recently purchased a used BMW from Devon and Carolyn Cohen. No pressure and knowledgeable. BMW technician answered my performance questions. Good p Recently purchased a used BMW from Devon and Carolyn Cohen. No pressure and knowledgeable. BMW technician answered my performance questions. Good price especially since certified and coming from a dealership, price was comparable to other dealers and fair according to KBB and TrueCar. I was expecting a "stuffier" experience from BMW but Carolyn was pleasant and down to earth. More

A caring salesman I had the most wonderful car shopping and buying experience. Shawn Deuber took the time to help me make my decision. No pressure - he was informativ I had the most wonderful car shopping and buying experience. Shawn Deuber took the time to help me make my decision. No pressure - he was informative and patient with all of my questions over a period of a week. He treated me with respect and let me come to my own decision that buying a particular CPO BMW 5 series from BMW of Devon was the correct one for me. I truly appreciated the no pressure approach. I'd recommend Shawn and BMW of Devon to anyone - they were most fair with pricing and treated me like a valued customer. More

Terrific Buying Experience Excellent experience in purchasing a 3 series at BMW of Devon. Outstanding customer service by client advisor Dan McCloy. He was extremely helpful t Excellent experience in purchasing a 3 series at BMW of Devon. Outstanding customer service by client advisor Dan McCloy. He was extremely helpful throughout the process. I would highly recommend purchasing a BMW here. More

John Errington Carolyn was very helpfull and had a good knowledge on the328xi car we drove and then bought. She also did a few follow up calls to make sure we were h Carolyn was very helpfull and had a good knowledge on the328xi car we drove and then bought. She also did a few follow up calls to make sure we were happy with the car. Also set up our second class to know the nav system More

Enjoyed every minute at BMW of Devon This was my first time buying a car and I couldn't have been more pleased with my experience at BMW of Devon. My salesman, Dan McCloy, was fantastic a This was my first time buying a car and I couldn't have been more pleased with my experience at BMW of Devon. My salesman, Dan McCloy, was fantastic and extremely helpful. He was by my side the entire time looking to help me find exactly what I wanted within the price range I was looking for. Dan is very knowledgeable about all of BMW's models (both new and old,) which made it easy for me to trust his judgment. He was beyond patient with all of my questions and made the entire process more than enjoyable. I look forward to working with him in the future!! I can't thank him enough.. I love my new car and would strongly recommend him to anyone looking to work with an honest and great guy! More

Great Experience! We were in the market for a pre-owned BMW 328xi. We were referred to Carolyn at BMW of Devon and she was terrific. She was knowledgeable and was very We were in the market for a pre-owned BMW 328xi. We were referred to Carolyn at BMW of Devon and she was terrific. She was knowledgeable and was very patient with our questions and did not make us feel pressured. Everyone from sales to finance (we worked with Frank who was incredibly helpful) were wonderful to deal with. Would definitely recommend them! More

Wonderful service, great experience!!! I've done my homework and was now ready to start the process of finding my new car, a mid size luxury SUV. The BMW was one of the cars on my "wish lis I've done my homework and was now ready to start the process of finding my new car, a mid size luxury SUV. The BMW was one of the cars on my "wish list" so my husband and I decided to start first at Devon BMW. Well, I need not look or go any further!! We were immediately greeted by John Walden, so knowledgeable, so friendly, he helped make the process fun and effortless. Wonderful from start to finish and most importantly the car of my choice is just perfect! Thank you John and Tom for making this a very pleasant experience. More

A singular focus on outstanding customer service. BMW of Devon has long had a superior focus on the customer in their service department. Ease of getting an appointment, loaner BMWs, and a facility w BMW of Devon has long had a superior focus on the customer in their service department. Ease of getting an appointment, loaner BMWs, and a facility where you drive into the service area and exit you car outside the elements help add to this. When you exit your car you are promptly greeted by someone who escorts you to a comfortable waiting area with coffee and snacks. Your service advisor then comes for you and goes over the work you wish to have performed and makes sure to cover all of your concerns. My service advisor, Bruce Baynard is knowledgeable, friendly, and professional. His service manager, Rich Hudak, is always available to speak to as well if Bruce is for some reason unavailable. They perform all work timely, properly, and deliver my car back to me as promised. BMW of Devon's sales department is just as customer focused. I recently purchased another new BMW, my first from this dealership which is under new management and had the pleasure of working with Tony Lukanski and Carolyn Cohen. I did a lot of price checking and didn't find a better deal anywhere. There was no haggling, games, or pressure, just one quote that turned out to be extremely competitive. The sales process was simple and they ordered my new car without even trying to steer me to a car with options/colors different than I wanted just because they might of had it in inventory. Carolyn kept me abreast of the progress of my build and my new car was delivered earlier than I expected, a pleasant surprise. Upon delivery Carolyn educated my wife and I on all of the features of the car so we could enjoy the best possible driving experience. When it came time to do the paperwork Frank Muto made the process quick and easy to understand. He is very proactive by even having my new insurance card on hand for me. My deal was exactly as quoted and they delivered everything they said that they would. This dealership makes you feel like part of their extended family. I also like that the people I mentioned in my review are all proud and passionate owners of BWWs, like myself. More