BMW of Devon

Army Brian and the entire team at Devon BMW helped me get my dream car. They were efficient, helpful and made the entire purchase experience pleasant…highly recommend Devon BMW ! my dream car. They were efficient, helpful and made the entire purchase experience pleasant…highly recommend Devon BMW ! More

If I could give 10 Stars to Brian I would! Brian Ferguson and his staff at BMW of Devon were excellent throughout my buying process. My purchase was not your "typical" transaction as I am in F Brian Ferguson and his staff at BMW of Devon were excellent throughout my buying process. My purchase was not your "typical" transaction as I am in Florida, and had to arrange to fly up to Philadelphia to complete the deal, and due to some personal issues on my end I unfortunately had to cancel two different flights, therefore delaying the final steps of my purchase. To my pleasant surprise Brian was very understanding and was never ever "pushy". Under those circumstances many salesmen would have been pushy or abrasive and Brian was the total opposite. When I finally arrived this past Saturday the entire staff greeted me with smiles, and were super professional. They had my car washed, waxed, fully detailed, and handed me the keys for the official "test drive" . Afterwards I completed signing the documents with the finance manager Rob Pucci whom was also superb, courteous and super professional. I highly recommend anyone looking to purchase a BMW to work with Brian and BMW of Devon. If you are looking for A+ service and support, they are the dealership to go to! More

ZERO STARS- I recently dropped off my garage-kept, near-mint condition BMW for a 20-year-old airbag recall (yes, a liability for 20 years, and was just recently notified of a recall). The next day, a near-mint condition BMW for a 20-year-old airbag recall (yes, a liability for 20 years, and was just recently notified of a recall). The next day, a tech drove it causing thousands of dollars in damage and ripping off the bumper. BMW assumed partial responsibility and repaired the bumper and light that was torn out, but left several scratches and scuffs without repair. The car is still significantly damaged and BMW is not accepting full responsibility. It is going on 3 weeks that I am without my car & it's sitting out in a lot waiting for repair! This car has not spent a night outside of a garage before this awful experience at BMW of Devon. I am expecting BMW to accept full responsibility and return my car as it was at drop off instead of rudely and falsely accusing the customer of lying! Hoping this review can change and they will do what is right and accept responsibility for the damage caused on the BMW lot by BMW staff! More

I had excellent experience at BMW of Devon. Good communications and following up. Absolutely recommend this place. Good communications and following up. Absolutely recommend this place. More

Great personal service. Easy to deal with. I only buy cars from a Sloane dealership. Always first class. Easy to deal with. I only buy cars from a Sloane dealership. Always first class. More

Great communication both through emails as well as in person. Transparent on all information during all steps of the process. Got a great deal on the car without feeling pressured in any way. Kerry was a person. Transparent on all information during all steps of the process. Got a great deal on the car without feeling pressured in any way. Kerry was a great salesman and kept me informed throughout the buying process. I would recommend friends and family to go to their dealership. More

Dropped a Z4 off for service. Treated very well by Wanita the service rep. She kept me engaged with the process as I waited. Met with Max the mechanic about the problem and he was Treated very well by Wanita the service rep. She kept me engaged with the process as I waited. Met with Max the mechanic about the problem and he was very thorough and knowledgeable. They only wanted to perform necessary repairs and provide a loaner car while work was being done. Will definitely go back for service More

Service Department has been excellent with my services. I have never had a problem or any issues. They are Great I have never had a problem or any issues. They are Great More

Great customer service. Kerry was great and very easy to work with as he made the transaction seamless Kerry was great and very easy to work with as he made the transaction seamless More

Professional and outstanding. Everything went so smooth, and dealer did fallow up with me after purchase. Thank you!! Everything went so smooth, and dealer did fallow up with me after purchase. Thank you!! More