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BMW of Devon

Devon, PA

4.8
918 Reviews
With the power of the Sloane Automotive Group we will be able to deliver all of the services and amenities that you would expect from a premium BMW Dealership in Devon, PA. Whether you are a new customer or someone who has been to this location before, we are looking forward to having an opportunity to WOW you with premier customer service and professionalism.
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20 Lancaster Ave

Devon, PA

19333

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Showing 918 reviews

October 06, 2022

perfect location . I have bought three cars from KERRY . He is friendly ,well informed about each model . he is a pleasure to work with. More

by Skip.kunda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW of Devon responded

Thank you for the wonderful review! We're grateful for your continued confidence in Kerry to make sure you go home happy. Enjoy your new ride! - The BMW of Devon Team

October 06, 2022

I have purchased more than forty cars in my life. This dealership and Kerry in particular made the whole process very enjoyable. Not only that, but I was able to buy one of the best cars I have ever More

by Scbunnell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

BMW of Devon responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Kerry and the BMW of Devon team. Drive safely, and we hope to see you back again down the road!

October 04, 2022

They are like most dealers, they really charge egregiously for their maintenance services. I had an oil change & brake fluid flush. Oil change was slightly more than Garttmeyer but not outland More

by frankjperpiglia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Oct 04, 2022 -

BMW of Devon responded

Thanks for taking the time to write. We are sorry that you're disappointed with the pricing for your services. We strive to set our rates reasonably given the current market and the high-quality level of care and expertise we provide. If you have any questions about our rates, please reach out. Kevin Ciccariello - Service Manager - (484) 581-7341

September 30, 2022

Savannah Lehmann went over and above to win my business. My purchase of 2023 bmw x5 was a breeze. She responded to all my queries in emails and text so promptly. I did not want to work with any other dealer More

by Naresh Koneru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike from Finance team, Savannah Lehman
Oct 03, 2022 -

BMW of Devon responded

Naresh, your review is everything we hope to see! We're overjoyed Savannah, Frank, and Mike went the extra mile to make your experience a timely success. Thanks for choosing BMW of Devon for such an important purchase. Drive safe in your new BMW!

September 25, 2022

Everyone at the dealership has always been great to work with. Anthony did not dissapoint! I'm really happy with the car and appreciate everyone's input along the way in helping me choose the right car for More

by Mia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Phiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2022 -

BMW of Devon responded

Mia, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Anthony and the BMW of Devon team. Drive safely, and we hope to see you back!

September 22, 2022

Excellent Dealership! Great value for your buy! They listen and find a deal that works for you. Honest and straight forward. Great customer service! Would love to buy anot More

by QGHUMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Muto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Todak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Phiri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

BMW of Devon responded

These are all things we love to see! It's our pleasure to offer attentive professionalism that's earned BMW of Devon your confidence. Drive safe, and we look forward to working with you again down the road!

September 20, 2022

I would never service my Bimmer anywhere else Jeff is amazing, considerate and he is very personable. I didn't have an appointment and my vehicle was smoking on the side of the road; They had me right in More

by joesphclifton89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Martin
Sep 20, 2022 -

BMW of Devon responded

All of us at BMW of Devon greatly appreciate you taking the time to leave us with your kind feedback. Reviews like yours let us know that we're hitting the mark when it comes to exceptional customer service. We will be sure to pass along your kudos to Jeff and the entire team. Thanks for your support and have a great day!

September 17, 2022

Terrible dealership all in general. As far as sales, they low ball you on your trade-in compared to KBB value and mark up value on vehicles compared to KBB fair purchase value. Another More

by Tylar S
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Phiri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

BMW of Devon responded

Tylar - I am concerned to hear this feedback as we have a much higher standard for our customers. It's never our intention to inconvenience or undervalue our guests. It's difficult we were unable to step in and help you, and I will be discussing your feedback with our team to find out exactly what happened here. I would also like to discuss this further and try to right our wrongs, but since I am unable to find your contact information from this review, please give me a call at your earliest convenience. Frank Muto - Sales Manager - 610-687-9350

Sep 19, 2022 -

Tylar S responded

If you wish to contact me regarding this situation, please speak to my sales advisor, Anthony Phiri who has my contact information.

August 31, 2022

I had an issue with tire. They were able to replace it day I brought it with little inconvenience to me. I appreciate the prompt turnaround. More

by Jessed154
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rory, Richard Hudak
Aug 31, 2022 -

BMW of Devon responded

It makes us smile to hear our team was able to assist you! Thank you for the 5-stars from all of us at BMW of Devon!

August 27, 2022

Very smooth simple transaction helping me with purchasing my dream car. I would definitely purchase again from this dealership. More

by Donovan.bembridge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

BMW of Devon responded

Your review is music to our ears, Donovan! We're overjoyed to deliver a seamless experience and earn BMW of Devon your confidence. Enjoy your dream car!

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