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1,339 Reviews of BMW of Darien - Service Center
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August 16, 2024
Professional, very helpful. Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend More
by Mark P.
Employees Worked With
August 13, 2024
Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup simple. Absolutely recommend BMW of Darien as a whole. More
by Tsbrown17
August 11, 2024
Very good service. The service department people explained well what needed to be done, and they have done. The service department people explained well what needed to be done, and they have done. More
by Pier
August 08, 2024
We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hou We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hours. Since the problem was covered by our warranty, we had the repair completed and a safety check free of all charges. The vehicle operated like a new car when we drove away. More
by Jtc
Employees Worked With
July 30, 2024
it was a pleasant working with the people there very friendly atmosphere . I have recommended other friends to BMW . friendly atmosphere . I have recommended other friends to BMW . More
by steve.iannone
Employees Worked With
July 30, 2024
As usual a get experience. Oil change and AC service. Fast, friendly and fair price for exceptional service.. Oil change and AC service. Fast, friendly and fair price for exceptional service.. More
by Dan.wilczynski
Employees Worked With
July 29, 2024
Excellent dealership. If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to If customer wants to negotiate, even the most experienced salesperson appears to have minimum latitude, only the sales manager appears to be able to really negotiate. Service department is thorough, but the telephone system is difficult and Bill Skornanek, a “director of Service & Parts”, is not customer friendly. In early July, I made a service appointment for July 9 and was offered “valet” service (meaning car pick up and delivery). On July 6, the “valet” service would not be available. I agreed instead to drop off the car on July 8 and was promised that somebody would drive me home. When I arrived on July 8, maybe a few minutes past 6pm, Skorvanek said that neither he nor his two employees who were chatting with me could drive me home even though I live a 3 minutes drive from the dealership. I think skorvanek should be fired. More
by bjamar
July 28, 2024
Great thorough service explained what was inspected. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. Nothing was needed and I felt confident in report. They did not try to sell unneeded service. More
by Ptregurtha
July 26, 2024
Excellent service and very courteous highly recommended BMW dealership. Thanks again Keith! My next bmw is definitely from here. BMW dealership. Thanks again Keith! My next bmw is definitely from here. More
by Erick
Employees Worked With
