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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,015 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,015 reviews

July 08, 2023

The staff are always pleasant and helpful. They stand for convenience - this has been my dealer for thirty years. More

by cherylgraef
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

BMW of Darien responded

Your loyalty means the world to us! Thanks for choosing BMW of Darien time and time again. Our team is always here to ensure your visits go swimmingly and we look forward to seeing you soon!

July 07, 2023

It is easy to make appointment on date requested. Services are courteous and professional. I will recommend BMW Darien to friends. More

by Hans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2023 -

BMW of Darien responded

Hans, thank you for the great review! We're glad to hear that our team at BMW of Darien provided courteous and professional service. We appreciate your recommendation and hope to see you again in the future!

July 05, 2023

Service was quick and thorough. Was given a loaner so it was very easy and hassle-free. More

by Rob
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

BMW of Darien responded

Thank you for choosing BMW of Darien, Rob. We are glad to hear that your service experience was hassle-free. Please don't hesitate to reach out for any future service needs!

July 05, 2023

My service provider, Mr Gonzales, was very attentive and courteous. He communicated with me saw to my needs. More

by rmangini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

BMW of Darien responded

Thank you for the great review! We're glad to hear that Mr. Gonzales provided attentive and courteous service during your visit. We appreciate your business and hope to see you again at BMW of Darien!

July 05, 2023

Everyone was very helpful and professional. Only thing I noticed was that my wind shield wiper fluid was low… I thought since I got an oil and filter changed they would have noticed and fill it More

by Stesh1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier, Albano Kroj
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Jul 12, 2023 -

BMW of Darien responded

Stesh, thank you for your review! We appreciate your kind words about our helpful and professional team. We apologize if there was any oversight with the windshield wiper fluid and will make sure to address this feedback internally. If there is anything more we can do to assist you, please don't hesitate to reach out! Best, Trevor Martin - Service Manager - 203-662-2027

July 05, 2023

Came in with an overheating issue and Jaime helped me figure it out promptly in the drive way! Thanks so much for your expertise More

by Yvettepl79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

BMW of Darien responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Jaime and the BMW of Darien team. Drive safely, and we hope to see you back again down the road!

July 01, 2023

Great service. Very attentive and thorough. Explained the process before and after. Overall great experience. More

by BroncoDan
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

BMW of Darien responded

Thank you for the great review! We're glad to hear that our team at BMW of Darien welcomed you with detailed and informative service. If there's anything else we can assist with, please don't hesitate to reach out. Have a wonderful day!

June 30, 2023

Jaime in the service department really goes out of his way to ensure my customer service is top notch More

by Nickandro4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

BMW of Darien responded

Thanks for the awesome review. We're so glad to hear that Jaime has provided you with top-notch customer service. We'll be sure to pass along your kind words. Drive safely, and we hope to see you again at BMW of Darien!

June 30, 2023

Service as always was exceptional. Service advisor kept in constant communication and updated as the repairs took place. Very happy with this dealership for both sales and service. More

by ChasLo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The two front desk service employees were exceptional
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Jul 03, 2023 -

BMW of Darien responded

We're so glad to hear that you had an exceptional experience with our service department. Thank you for choosing BMW of Darien! We appreciate your support and look forward to serving you again in the future. Have a great day!

June 30, 2023

Excellent - they found the problem, fixed it, and also found an existing warranty that they applied, lowering the service bill by over $2k (this on a 2014 BMW Alpina). More

by jimcampbell13
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

BMW of Darien responded

Thank you for the great review! We are glad to have your business here at BMW of Darien and appreciate your trust in us to keep your service bill low. Safe driving out there, and we're here for you if anything else comes up!

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