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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,105 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,105 reviews

February 06, 2024

Professional & responsive to my concerns They examined the car & made constructive suggestions on dealing with the problem. I would definitely recommend & use them for my BMW in the future. More

by saunderscapital
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2024 -

BMW of Darien responded

We appreciate your positive feedback! Our team at BMW of Darien is always here to help with any concerns and provide the best possible solutions. We look forward to assisting you in the future when needed!

January 31, 2024

Smooth experience from setting up appointment's through updates on the work being done with video all the way to reviewing your bill. More

by pgsaridakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

BMW of Darien responded

We're glad to know your experience at BMW of Darien was smooth from start to finish. We appreciate the positive feedback and are here for any of your future needs!

January 31, 2024

Great service at this dealership. Good supply of loaner Vehicles. Problems fixed right the first time. More

by MHC IX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Monick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2024 -

BMW of Darien responded

We're glad to know you had a great experience at BMW of Darien and that our service met your expectations. Thank you for the positive feedback!

January 26, 2024

Service was very Honest and understanding of the situation. They fixed the problem and found other potential problems. More

by tom c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 26, 2024 -

BMW of Darien responded

We're glad to know our team at BMW of Darien was able to provide you with honest and understanding service. We always aim for thoroughness in addressing any issues your vehicle may have. Thanks for the positive feedback!

January 17, 2024

Hily regarded dealer who supports the community. Service was timely and. Complete. Provided transport home both ways More

by twtay37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Martinez
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Jan 17, 2024 -

BMW of Darien responded

We're glad to know you had a positive experience with us at BMW of Darien! Our team always strives for timely and complete service. Thank you for your support, we appreciate it!

January 16, 2024

Jaime was very helpful and the rest of the team worked together to make things easy for me. More

by Dwrowley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

BMW of Darien responded

We are glad to hear that Jaime and the team made the process easy for you. Thank you for choosing BMW of Darien!

January 13, 2024

The keys drop off was great! Everyone at the front desk works fast and they are friendly and courteous! The loaner paperwork took just a couple more minutes because it was my fir More

by Silvina Jung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eager
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

BMW of Darien responded

Silvina, we're glad to know your first experience with our loaner service at BMW of Darien went smoothly and that Daniel was able to assist you efficiently. We appreciate the feedback!

January 12, 2024

We had very good service today at BMW of Darien for our 2023 BMW X3 xDrive 30i. Our Service Advisor, Keith Zarembski, took care of our Multipoint Inspection in an efficient and timely manner. Our car was r More

by bunkers4golf
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

BMW of Darien responded

We're glad to know that you had a great service experience with us at BMW of Darien! It's wonderful to see Keith provide efficient and timely care for your 2023 BMW X3 xDrive 30i. We appreciate the kind words, thank you!

January 11, 2024

Very efficient and courteous. All work completed in a timely fashion and and with goal of customer satisfaction. More

by marylhickey1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2024 -

BMW of Darien responded

Mary, we're glad to know you had a positive experience at BMW of Darien. Our team always aims for efficiency and customer satisfaction. Thanks for the review!

January 11, 2024

Communication by my service advisor was great right thru the process which included getting parts from BMW More

by Joseph.simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2024 -

BMW of Darien responded

Joseph, we're glad to know your service advisor kept you well-informed throughout the process. We appreciate your business and hope to work with you again at BMW of Darien. Safe travels!

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