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BMW of Darien

Darien, CT

Overview
Employees
Reviews
Vehicles
4.8
2,014 Reviews
Established in 1967, BMW of Darien has been a family owned BMW Dealer and BMW Service Center in Darien, CT for over 50 years. At our dealership, we strive to provide the most compelling car buying and ownership experience through our commitment to exceptional customer service. We truly value our customers, as well as our community, and are proud to continuously support local charities and organizations within Darien, Stamford, Norwalk, New Canaan, Westport, and Fairfield County, Connecticut.
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140 Ledge Rd

Darien, CT

06820

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Showing 2,014 reviews

October 21, 2023

Always friendly and helpful. I know my car is in good hands. Never turned away when I feel it is an emergency when a light goes on in the car - I panic because I know nothing ab More

by Phyllis Summa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

BMW of Darien responded

We're glad to know you trust our team at BMW of Darien with your car's needs. It's always a pleasure assisting and making sure all issues are resolved promptly. Thanks for the shout-out about our customer service!

October 20, 2023

This is my third BMW with BMW of Darien and they always make it a great experience from from order to delivery. Tim Hanes is always super helpful and awesome to work with! More

by chrisching
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

BMW of Darien responded

We're delighted to know that you've had consistent positive experiences with us at BMW of Darien, especially with Tim. We appreciate your loyalty and look forward to continuing our relationship!

October 19, 2023

Trevor, the Service Manager of the dealership went out of his way to make sure that all my concerns are addressed and that I am 100% satisfied. More

by Mahvash Mirzai
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2023 -

BMW of Darien responded

Mahvash, we're delighted to know Trevor went above and beyond to ensure your satisfaction at BMW of Darien. Thanks for sharing this positive experience!

Oct 20, 2023 -

BMW of Darien responded

Mahvash, we're delighted to know Trevor went above and beyond to ensure your satisfaction at BMW of Darien. Thanks for sharing this positive experience!

October 14, 2023

Pleasant service. Quick and reliable process that was transparent at each step. Overall fantastic experience More

by G Parent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

BMW of Darien responded

We're delighted to know you had a fantastic experience with us at BMW of Darien. Transparency and efficiency are key for us, so it's great to see that reflected in your visit. Thanks for the review!

October 12, 2023

Vince and the entire team at Darien BMW has consistently gone above and beyond for me every step of the way! Couldn’t ask for better! More

by Vjfrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2023 -

BMW of Darien responded

We're delighted to know that our team at BMW of Darien has consistently exceeded your expectations! Thank you for sharing this positive feedback. We look forward to serving you again in the future!

October 06, 2023

Jaime was excellent. Communication was clear and prompt. Bill the Manager was terrific. The best. More

by tcarroll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Skorvanek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Darien responded

Thank you for sharing this praise for Jaime and Bill! We look forward to your next visit to BMW of Darien!

October 06, 2023

You the best you are a master of your craft I would like to continue cooperation with you More

by Natalya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vince Pampena
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

BMW of Darien responded

Natalya, thank you for your confidence in BMW of Darien!` We look forward to assisting you for years to come.

October 05, 2023

I really like getting the videos of the service showing the issues and/or where things are in good shape that justify the work needing to be done. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Telesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

BMW of Darien responded

Rob, we're glad to know you appreciate the video updates during your service visits at BMW of Darien. We believe in transparency and keeping our customers informed every step of the way!

October 03, 2023

Tim is a customer oriented professional, whom we have enjoyed working with over the years More

by aspinner
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anderson Cherilus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 03, 2023 -

BMW of Darien responded

We're elated that Tim has demonstrated our commitment to customer service and earned your confidence over the years! Thanks for being a loyal BMW of Darien customer!

September 29, 2023

Extremely professional and well organized. Went from drop off my car to my office via courtesy ride in 20 mins. Doesn't get better than that. More

by adamw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Zarembski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2023 -

BMW of Darien responded

Adam, we're glad to know you had such a smooth experience at BMW of Darien. We aim for efficiency and professionalism - happy to see it reflected in your visit!

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