BMW of Darien

Tyler provided an excellent experience which led to us choosing this particular BMW dealership. The most important issue was the driver's position for my wife; Tyle spent the time to adjust the car to me choosing this particular BMW dealership. The most important issue was the driver's position for my wife; Tyle spent the time to adjust the car to meet her needs. He also went out of his way to answer questions by email after hours and on Sunday. He even came to our house to pick us up when it was time for the car to be delivered. We had a choice of 3 BMW dealerships, all close to us. We choose BMW of Darien because of how we were treated. We have also been buying high end Mercedes for many, many years. The experience at Darien and deficiencies in the latest MBZ electric models made us into BMW buyers. I will go to Tyler when I am ready to buy my next car. More

Tim was outstanding in every way. An absolute pleasure to work with. Answered our questions, anticipated others and helped us with the purchase of the perfect car. An absolute pleasure to work with. Answered our questions, anticipated others and helped us with the purchase of the perfect car. More

Where do I even begin? I went to this dealership on my way to an event in Connecticut from New Jersey because I wanted to shop for my new luxury car. They were nothing but I went to this dealership on my way to an event in Connecticut from New Jersey because I wanted to shop for my new luxury car. They were nothing but professional and helped me find the perfect car to suit my tastes. I also wanted to highlight one other point where another dealership closer to home tried to prey on me and give me an impossible deal. This dealership refused to let up, was patient in showing me with evidence that the deal wasn't completely accurate, and did so in the most honest way possible. I'd recommend them to anyone in the tri-state area looking for a family-owned dealership which is honest, willing to go the extra mile, and has a professional staff with a robust lot of cars. Top marks and I'm genuinely enjoying my new purchase of my dreamcar, the model I4 M50. More

Not pleased how service was handled. Rep. Did not call me that they needed the car for a third day. Rep. Did not call me that they needed the car for a third day. More

Superb service- and helped with any and all needs of mine- from a loaner car to numerous follow up messages- the service was amazing mine- from a loaner car to numerous follow up messages- the service was amazing More

My oil change was seamless, very professional and curious staff promptly done and convent provided my transportation home staff promptly done and convent provided my transportation home More

Great staff and service. Always professional and responsive. Clear explanation for all services offered. Comfortable waiting area. Always professional and responsive. Clear explanation for all services offered. Comfortable waiting area. More

Tyler was great to work with. All my needs, concerns and questions were met and answered. All my needs, concerns and questions were met and answered. More

Easy to make a service appointment online. Efficient in and out for the drop off and completed work ahead of ETA. Efficient in and out for the drop off and completed work ahead of ETA. More

Always pleasant personnel, especially the repair representative ( Keith); well organized; excellent communication regarding findings and need for repair representative ( Keith); well organized; excellent communication regarding findings and need for repair More