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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
587 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 587 reviews

February 20, 2025

I went to the service center and was so happy! Radar is the best service advisot More

by jennhale58jennhale58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Radar
Report | Print
Feb 21, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Please don't hesitate to reach out if there's anything additional we can do for you.

February 20, 2025

Pulled in was handled professionally. Got lit on the coffee in the lobby. Great experience all around! More

by aquaanswers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Feb 21, 2025 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

The service was good and done in a timely manner, car was in and out quick. More

by Anita Rodriguez
Recommend Dealer
Yes
Employees Worked With
David Tyson
Report | Print
Feb 21, 2025 -

BMW of Clear Lake responded

Hello Anita, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 20, 2025

Always prompt and courteous service. Scheduling is quick and ready and make it easy to be dropped off and picked up More

by jgukhool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
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Feb 23, 2025 -

BMW of Clear Lake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 17, 2025

Service representative was courteous and knowledgeable. Estimate on repairs was given before work began. Projected completion time was on point. Overall nice job ! Note : A little pricey on the labor cos More

by randygrimes88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Report | Print
Feb 19, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 15, 2025

Always provide excellent service and always give detailed info regarding the work to be done. More

by Dafc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader and Russell
Report | Print
Feb 18, 2025 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Always receive great assistance. I like that the mechanic gives you a live recording of what he sees that needs to be fixed. More

by rfstoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Strehl
Report | Print
Feb 18, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake!

February 14, 2025

Thank you for You’re work ethic, positive attitude,and unwavering commitment is outstanding. I appreciate it! More

by norma_roofner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Irving Velasquez
Report | Print
Feb 18, 2025 -

BMW of Clear Lake responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 08, 2025

Good sevice and honest,especially Harry Fernandez. Been taking my 2014 535 there for a long time. 153k miles and going strong. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Report | Print
Feb 12, 2025 -

BMW of Clear Lake responded

Hi Kevin, thank you for your kind review; we are happy to pass along your comments to Harry here at BMW of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 08, 2025

Yall double charged my card But the Advisor was very Good in handling my vehicle and he was very professional But I never had to get a rental before I was always able to secure a loaner vehicl More

by wyattsamuel55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lucas
Report | Print
Feb 13, 2025 -

BMW of Clear Lake responded

Thank you for speaking with our team and great feedback about Lukas. We hope the error with your bank is cleared up in the upcoming week. After contacting our accounting department, we can assure that there have been no double charges. Also, due to your extended warranty "Car Sheild" policies, we are unable to provide a rental/loaner. Rental with "Car Shield" must be handled directly thru there company. If you have any questions or concerns, please don't hesitate to reach out to be directly. Joseph Aguirre Service Manager 281-557-7105 josephaguirre@mccallgroup.com

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