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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
452 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 452 reviews

August 07, 2024

Great dealership. My advisor is Mr David Tyson and he has been amazing and all the other staff are very nice and great. Mr Tyson is extremely helpful and goes above an More

by Kareem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson, Anthony Oreshkin
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Aug 10, 2024 -

BMW of Clear Lake responded

Hi Kareem, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2024

Mr. Jamal, not good customer service. When I called on yesterday, he told me my car was ready, he didn’t leave a good handoff to Mr. Radar, when I dropped my car off on Monday… More

by Elliott Gasaway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod
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Aug 12, 2024 -

BMW of Clear Lake responded

Thank you for your feedback. Please know that we are looking into your concerns. If you would like to speak to me to elaborate further on what occurred, please do so at your convenience. Fidel Garza fgarza@mccallgroup.com 281-557-7004

August 06, 2024

I was completely impressed with Jamel's professionalism and customer service. His customer service is second to none. More

by Bernard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Aug 09, 2024 -

BMW of Clear Lake responded

Hello Bernard, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2024

BMW took care of all my needs in a very professional and prompt manner. Very great service department.! More

by marcaguirre85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Aguirre
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Aug 09, 2024 -

BMW of Clear Lake responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2024

James Rose at Clear Lake BMW Is your “go to guy” for any service needs!! His experience, customer service, and willingness to help are the best we’ve ever experienced! Highly recommend!!! More

by peggylmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rose
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Aug 07, 2024 -

BMW of Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2024

My experience today was very good. It took a little longer than expected but otherwise it was good. More

by SistrTC06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Fernandez
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Aug 04, 2024 -

BMW of Clear Lake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 02, 2024

It’s always a great sign when you the see the service manager in the drive line greeting customers and collaborating with the service advisor. Fidel is always hands on and very involved. I appreciate the More

by Sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidel Garza, Chip
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Aug 04, 2024 -

BMW of Clear Lake responded

Hi Sergio, we're happy to hear you had such a positive experience with Fidel! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2024

Since 2009 I only come to the this location and Chip always does and has taken great care of my 6 vehicles. More than 5 stars is deserved. Side note is I moved 30 miles away and still come back to Advan More

by mistyhome18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chafee
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Aug 04, 2024 -

BMW of Clear Lake responded

Hi, thank you for your kind words and this wonderful review! Until the next time we meet, take care!

July 31, 2024

Excellent customer service Jose was amazing. Everything was explained . Service was done in a timely manner More

by nancyberthelotbyrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Sautez
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Aug 01, 2024 -

BMW of Clear Lake responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. We are always more than happy to assist you if anything else comes up. Take care!

July 30, 2024

Excellent service. I explained the problems of my vehicle and the Rep knew exactly what was wrong. Jose advised and took care of it. More

by Judinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Aug 01, 2024 -

BMW of Clear Lake responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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