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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.8
1,001 Reviews
Call Dealership (281) 557-7000
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15943 Gulf Fwy

Webster, TX

77598

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Showing 1,001 reviews

November 01, 2026

We had a great experience purchasing a car at BMW of Clearlake. Sam was east to work with and made us feel like more than just a sale. Based on this experience we would highly recommend BMW of Clearlake More

by Chad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Caldwell
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October 29, 2026

The staff were very helpful and informative. Joshua made sure everything was handled efficiently and effectively! More

by deidrhe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 31, 2026 -

BMW of Clear Lake responded

Hello Deidrhe, we're happy to hear you had such a positive experience with Joshua! Feel free to reach out to us if you need anything. Have a wonderful day.

October 22, 2026

Didn’t need $250 brake fluid flush! ! Informed advisor maintenance costs are excessive and I declined performing all work. And, I planned to trade vehicle. Why do any work (to includ More

by Dowboy32
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
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Oct 23, 2026 -

BMW of Clear Lake responded

Thank you for sharing your feedback regarding your recent service visit. We understand your concern regarding the brake fluid service recommendation and the associated cost. Our maintenance recommendations are based on BMW’s manufacturer guidelines, including the vehicle’s time, mileage, and service history. Even when a customer is considering trading in a vehicle, our responsibility is to bring awareness to maintenance that is due or recommended. The decision to proceed with that service is always up to the customer. We appreciate you recognizing the communication and overall service provided during your visit. If you have any questions regarding the recommendation or would like to review your vehicle’s maintenance schedule, please feel free to contact me directly at johnnathanmendoza@group1auto.com or 281-557-7052. Johnnathan Mendoza Service Director BMW of Clear Lake (281) 557-7000 johnnathanmendoza@group1auto.com

October 17, 2026

Destiny communicated consistently and was able to get the requested work complete when asked - very professional More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny and Cheryl
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Oct 18, 2026 -

BMW of Clear Lake responded

Hi Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2026

Harry is always ready, and willing to help with my services needs. Very attentive. Very pleasant to deal with. More

by Drargarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel, Matthew, Harry
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Oct 18, 2026 -

BMW of Clear Lake responded

Hi, we're happy you found Harry to be so supportive during your experience here at BMW of Clear Lake. If you have any further questions, please give us a call. We're always happy to help!

October 16, 2026

Service appointment easily made. Loaner car provided. Work completed properly. All personnel were professional and courteous. More

by Ssardone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Russell
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Oct 16, 2026 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2026

Since I was coming from out of town I contacted service advisor Alyssa Munoz and she agreed to order a sensor and reserve a tire for replacement On my arrival at the service entrance she informed me that More

by mobydoc12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Munoz
Print
Oct 14, 2026 -

BMW of Clear Lake responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

October 12, 2026

Good service. The battery on my 330i died yesterday and I had no trouble getting an appointment on short notice. My car was ready when promised and I did not have More

by Joe L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Oct 14, 2026 -

BMW of Clear Lake responded

Hello Joe, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 11, 2026

Great service and it was super easy to schedule the appointment. I drive right up and I am happy! More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Evans
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Oct 12, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 10, 2026

Great service and personal care every time I visit the dealership. My service provider always goes the extra step to answer my needs. Rader Evans has always listened to me and ensured I was taken care of. More

by randy.bollman.rbRandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Print
Oct 12, 2026 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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