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BMW of Clear Lake

Overview Reviews (580) Inventory (257)

BMW of Clear Lake

Name: BMW of Clear Lake
Address: 15943 Gulf Fwy, Webster, TX, 77598, US
Telephone: (281) 557-7000
Rating: 4.7

4.7

580 Reviews

15943 Gulf Fwy, Webster, Texas 77598

Directions Directions

Sales: (281) 557-7000

Service: (281) 557-7099

Parts: (888) 651-1141

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BMW of Clear Lake

Webster, TX

Overview

Reviews

Vehicles

4.7

580 Reviews

Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

Directions

4.7

580 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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Overview Reviews (580) Inventory (257)

Contact BMW of Clear Lake

Sales: (281) 557-7000

Service: (281) 557-7099

Parts: (888) 651-1141

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Showing 580 reviews

November 03, 2021

SERVICE VISIT

Great service by Cheryl Simons, service manager for my son’s car and my car. son’s car and my car. More

by David Cutler

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Cheryl, Simons

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Nov 04, 2021 -

BMW of Clear Lake responded

Thank you, David, for your kind words for Cheryl! We thank you for your business and look forward to your next visit!

October 21, 2021

SERVICE VISIT

Professional, knowledgeable fair pricing and timely. Store is clean and accommodating. Staff is friendly too. Store is clean and accommodating. Staff is friendly too. More

by BMW afficionado

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Doug Shultz

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Oct 22, 2021 -

BMW of Clear Lake responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

October 19, 2021

SERVICE VISIT

Service agent, Doug Shultz, was very knowledgeable and helpful. Kept me informed every step of the way. helpful. Kept me informed every step of the way. More

by djdellosso

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Doug Shultz

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Oct 20, 2021 -

BMW of Clear Lake responded

Thank you for kind words for Doug, we appreciate it! We thank you for your business and look forward to your next visit.

October 14, 2021

SERVICE VISIT

Great and thorough service. Omar stayed in contact during the entire process. That's quality service management! the entire process. That's quality service management! More

by shield_of_faith.1973

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Omar

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Oct 15, 2021 -

BMW of Clear Lake responded

Thank you for your kind words for Omar! We thank you for your business and look forward to your next visit!

July 31, 2021

SERVICE VISIT

Best service ever for the second time in a row- 2 for 2! They are the best. Highly recommend! My service advisor Gerardo was great! They are the best. Highly recommend! My service advisor Gerardo was great! More

by debiskillman

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Gerardo, Jason Creacy

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Aug 05, 2021 -

BMW of Clear Lake responded

Thank you for your kind words for Gerardo! We thank you for your business and look forward to your next visit!

July 30, 2021

SERVICE VISIT

Great service! They explained well about the service. They are really knowledgeable and delivered it on the promised time frame. Great appreciation to service advisor Cheryl Simmmon and her team They are really knowledgeable and delivered it on the promised time frame. Great appreciation to service advisor Cheryl Simmmon and her team More

by AP

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Cheryl simmons

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Aug 05, 2021 -

BMW of Clear Lake responded

Thank you for your kind words for Cheryl! We thank you for your business and look forward to your next visit!

July 28, 2021

SERVICE VISIT

I had service on my BMW by Doug Shultz. Customer service was excellent as always! If you ever need service ask for Doug, quality service! was excellent as always! If you ever need service ask for Doug, quality service! More

by moniquemiller76

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Doug Shultz

Report | Print

Jul 28, 2021 -

moniquemiller76 responded

Thank you for excellent car service at Clear Lake BMW by Mr Doug Shultz.

July 28, 2021

SERVICE VISIT

GREAT SERVICE & GREAT SERVICE REP!!Always quick GREAT SERVICE & GREAT SERVICE REP!! Always quick excellent service. Timely repair and excellent explanation of repair details & costs. Chip Chapee GREAT SERVICE & GREAT SERVICE REP!! Always quick excellent service. Timely repair and excellent explanation of repair details & costs. Chip Chapee is the #1 best service rep, he has helped me now for 14 years. Chip is why I come back to Advantage BMW Clear Lake!! More

by Gloria Baker

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Chip Chapee

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Aug 05, 2021 -

BMW of Clear Lake responded

Thank you, Gloria, for your kind words for Chip! We thank you for your continued business and look forward to your next visit!

July 23, 2021

SERVICE VISIT

Attentive and welcoming staff. Cheryl Simons in service made me feel like a valued customer. Best service for my BMW that I have received in the Houston area. made me feel like a valued customer. Best service for my BMW that I have received in the Houston area. More

by carcrazy77459

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Employees Worked With

Cheryl Simons

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Jul 27, 2021 -

BMW of Clear Lake responded

Thank you, for the positive review. We're glad that Cheryl provided you with an excellent experience with your recent service visit. We look forward to your business with us again!

July 22, 2021

SERVICE VISIT

Tried to tell me there was nothing wrong the first time. Second time, they fixed one of the two issues. This was after 2 false starts when I showed up and they sisnt have a loaner available. Horrible ser Second time, they fixed one of the two issues. This was after 2 false starts when I showed up and they sisnt have a loaner available. Horrible service. Also, the car came back filthy. More

by drewbug

Customer Service

Friendliness

Quality Of Work

Recommend Dealer

Employees Worked With

Doug Schultz

Report | Print

Jul 28, 2021 -

BMW of Clear Lake responded

Drew, Thank you for your feedback, we apologize and we are currently working with BMW North American and their engineers to resolve this issue. Please feel free to contact me anytime. 281-557-7004 Fidel Garza fgarza@mccallgroup.com

BMW of Clear Lake

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