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BMW of Clear Lake

Webster, TX

4.7
580 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 580 reviews

June 30, 2023

Chris is my service go- to. He listens and handles everything from start to finish. Extremely knowledgeable and considerate. Makes the BMW experience worth the money. More

by mendyfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 14, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 29, 2023

Chip my service manager is great as well as other personnel at this BMW location More

by MJACKSON0451
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chip first class service
Jun 29, 2023 -

MJACKSON0451 responded

Great service keep up the good work!

June 28, 2023

Chris, my service advisor, listened to the symptoms my car was showing and he was able to determine the problem before the car even got to the mechanic! He explained the repair process and got me home vi More

by Sheree Ryan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Aldana
Jul 13, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Love the communication and professionalism of the service department. They knew the exact problem and fixed it asap. More

by mikastephens1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cheryl Simmons, Jason Creacy
Jul 02, 2023 -

BMW of Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 27, 2023

As always Nick is awesome! ! Thank you so much!! He always ready for help me!! More

by rcpandabear
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas , Jason Creacy
Jun 30, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 26, 2023

Courteous, prompt, customer relations excellence. The service technician Heather was a pleasure to work with and very helpful to me so that I constantly knew the status of my vehicle and was given ac More

by Jdeanb2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 26, 2023 -

Jdeanb2 responded

My experience for the first time, with BMW of Clearlake was fantastic. From the first phone call to my picking up the vehicle after repairs was nothing but good. Heather treated me extremely well at keeping me updated frequently as to where my vehicle was as far as the progress of the repairs. She was very kind and courteous from start to finish. The entire experience was nothing but good. I definitely will come back to BMW of Clearlake as my needs require.

June 26, 2023

Thanks Very much Heather for the wonderful customer service and communication you gave while my car was in service it meant a lot to me. I drove across town and it was very much worth it. Because of y More

by Melvaposey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather Woodyard
Jun 29, 2023 -

BMW of Clear Lake responded

Thank you for the feedback. We thank you for your business and look forward to your next visit!

June 25, 2023

My customer rep Heather did a really good job keeping me informed and making me feel comfortable. I’m very pleased with her. More

by magaisme
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 27, 2023 -

BMW of Clear Lake responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 22, 2023

BMW of Clearlake was professional, attentive to details, and very courteous! They fixed my car timely and i was very satisfied. More

by ying.y.chu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Reyna
Jun 24, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 21, 2023

The new dealership is very easy access. The service department is very accommodating. Very enjoyable experience. More

by msolis34
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
Jun 24, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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