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BMW of Clear Lake

Webster, TX

4.7
580 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 580 reviews

August 16, 2023

Clean and orgazed drop off and pickup and the service advisor made my wait stress free. More

by gene.crawley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gererdo
Aug 26, 2023 -

BMW of Clear Lake responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you again in the future.

August 15, 2023

Excellent service and great customer service. Cust Ser Rep Harry Fernandez, know very well how to go an “extra mile” and get customer satisfaction More

by buddyoviol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez , Jason Creacy
Sep 06, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

August 15, 2023

I’ve bought several cars from this dealership. It has always been a first rate experience. And the service department has always taken care of us with great customer service. More

by David.McCarthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Keefer & Cheryl Simmons, Joshua Rucker
Sep 09, 2023 -

BMW of Clear Lake responded

Congratulations on your new vehicle! BMW of Clear Lake appreciates your kind words! We are grateful for your patronage. We look forward to having the pleasure of serving you again!

August 14, 2023

I came to get my car serviced and had the pleasure to be assigned to Omar. He was very knowledgeable and gave me the best experience I’ve had with this location! I will surely request him every time !! More

by brittney_alexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar in the service department
Sep 16, 2023 -

BMW of Clear Lake responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Omar went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!

August 12, 2023

I’ drive from Sugarland to have my vehicle serviced here. I have never had a bad experience. My service advisor is Omar. He’s always helpful and informative. Keep up the great customer service… thanks More

by Tcooper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar five stars
Sep 17, 2023 -

BMW of Clear Lake responded

Thank you for choosing BMW of Clear Lake! It was our pleasure to take care of your automotive needs. We also want to say thank you for acknowledging Omar and his dedication to providing you with an excellent service experience. We look forward to your next visit!

August 10, 2023

Chip was exceptional. THOUROUGHLY xplain the service i needed and provided constant updates on the steps completed. More

by SMALL.VINCENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHIP CHAPPEE
Aug 26, 2023 -

BMW of Clear Lake responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 09, 2023

It is easy to get an appointment. Today I had a service provider that I have used several times before. Quick turn around on my car and extremely courtesy folks on all levels. I li More

by sam.poodle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl
Sep 17, 2023 -

BMW of Clear Lake responded

Thank you for choosing BMW of Clear Lake! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 08, 2023

The service provider was great. Super fast customer service and the issue to your car problems are fast to notify what the problem is and the best thing you don’t have to wait in li More

by Garster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Sep 21, 2023 -

BMW of Clear Lake responded

We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you and we appreciate your business. Thank you for the Five Stars!!

August 04, 2023

Great advise and customer service! Was not sure about which tires to get, but very satisfied. More

by Watlingtons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Aug 26, 2023 -

BMW of Clear Lake responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 03, 2023

You call and get an appointment the next day. They give you an estimate and job description for any repairs by email. You approve the work and costs, and they call you the next day to come get yo More

by james.francis3636
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane
Sep 03, 2023 -

BMW of Clear Lake responded

Thank you for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

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