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BMW of Clear Lake

Webster, TX

4.7
452 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 452 reviews

October 16, 2024

Great sale Person very easy buy will recommend to all my family very good experience great dealership More

by mg3mustang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Rucker , Brian Smith
Oct 18, 2024 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

October 16, 2024

Easy service scheduling. Awesome customer service. Very quick turnaround time. Detailed and thorough technicians. Top tier customer accommodations. More

by StrawHatMercii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans , Jason Creacy
Oct 19, 2024 -

BMW of Clear Lake responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 14, 2024

Took to long to fix my car. was to hard to get told Whot the problem was More

by carlatcharles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William , Jason Creacy
Oct 18, 2024 -

BMW of Clear Lake responded

carlatcharles, I apologize that you encountered an extended wait time while your vehicle was in service. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing back from you via the email listed below. Fidel Garza General Manager fgarza@mccallgroup.com

October 13, 2024

It was my first time using their Service Department and I had a great experience. More

by Anita Cooper
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Rader Evans
Oct 18, 2024 -

BMW of Clear Lake responded

Hi Anita, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 11, 2024

Unfortunately, I didn’t come for the frills and thrills and being spoken to eloquently and treated respectfully. I needed to get that smelly water out of my vehicle, it being evaluated repaired or replaced More

by treadle.screed_0s
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Oct 18, 2024 -

BMW of Clear Lake responded

treadle.screed_0s, I’m sorry for the inconvenience you faced regarding your water intrusion and your extended warranty. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at FGARZA@MCCALLGROUP.COM. Your cooperation will help us resolve this issue promptly. Thank you, Fidel Garza Service Director

October 07, 2024

Nick Strehl, was fantastic. Excellent service from both advisor, and dealership. Was very considerate, and helpful! More

by Stevencao70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Strehl
Oct 10, 2024 -

BMW of Clear Lake responded

Hi, thanks for your praise and kind comments about Nick and team. We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2024

BMW Clear Lake provided great service as usual, finishing service on my vehicle quickly in a no haggle fashion More

by Wolfebrian01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Strehl, Jason Creacy
Oct 10, 2024 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2024

David Tyson, service advisor, is fantastic representative of Clear Lake BMW. He is professional and a person of great integrity. Thanks for looking out for the customers!! More

by Deneen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
Oct 09, 2024 -

BMW of Clear Lake responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2024

Every time I take my vehicle to this dealership, I am amazed at the quality of service that I receive. They are professional, courteous, and efficient. More

by elvireusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Zuniga (JZ)
Oct 12, 2024 -

BMW of Clear Lake responded

Hello Elvireusa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

I went for routine work on my vehicle yesterday and was amazed at the professionalism of everyone there. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
Oct 12, 2024 -

BMW of Clear Lake responded

Hello Rick, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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