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BMW of Clear Lake

Webster, TX

4.7
580 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 580 reviews

September 25, 2023

Joey Lane took the time to see what he could teach me about my car. I know very little. It is very rare that someone cares so much about doing a great job that they give the customer MORE than they expec More

by C.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane
Sep 26, 2023 -

BMW of Clear Lake responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Joey provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 24, 2023

Great customer service, from start to finish. Vehicle checkout from technicians with video and explanation of items needing attention. Loved the whole experience. More

by marcelino.martinez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Garcia
Sep 26, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 22, 2023

My experience was excellent. Chip Chappee was very helpful. He outlined what was going to happen, time needed and cost. Everything went according to Chip’s plan. More

by Msully52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
Sep 26, 2023 -

BMW of Clear Lake responded

We are thrilled that Chip provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 19, 2023

Harry Fernandez has been my advisor for many years. He’s the reason why I’m still a BMW owner. Dr. Gracia More

by lgracia40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Sep 22, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that Harry has been your advisor for many years and has played a significant role in your decision to remain a BMW owner. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 15, 2023

Heather always is spot on when getting repairs taken care of . Fantastic at communicating making sure that I am in the loop. She goes above and beyond More

by Wrdean361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Jason Creacy
Sep 22, 2023 -

BMW of Clear Lake responded

Thank you for your kind words about Heather! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 12, 2023

Efficient, courteous staff, easy check in and check out. Love the videos provided by the mechanic. Communication channels are great, text, email and phone calls if necessary. Cheryl is awesome. More

by Belinda.nadalin7
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cheryl Simons
Sep 23, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Cheryl provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 08, 2023

Chip C. in the service department at BMW Webster TX is the absolute best! His attention to detail, and positive professionaliasm makes me want to always stay More

by Amberbenson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chippewa- service department, Webster BMW
Sep 23, 2023 -

BMW of Clear Lake responded

Thank you for your kind words and this wonderful review!

September 07, 2023

Our service advisor Nicholas is excellent that exceed our expectations, all services are on point 👍😃 More

by kimdlai2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Sep 10, 2023 -

BMW of Clear Lake responded

We are thrilled that Nicholas provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

August 31, 2023

Bought two cars from them with no problems . Great customer service . Helpful and knowledgeable staff More

by Johnny19777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Sep 05, 2023 -

BMW of Clear Lake responded

Thank you for the Five-Star review and for choosing BMW of Clear Lake. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 30, 2023

Excellent service, with a team of staff who are not only very knowledgeable about the brand and its vehicles, but also incredibly friendly and professional in their interactions with customers. Mr. Yusuf an More

by Saltukaksu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf Ozcelik, Bulent Diker, Stephen Flores, Josh Shives
Sep 09, 2023 -

BMW of Clear Lake responded

Thank you for choosing BMW of Clear Lake! We are thrilled to hear that we were able to provide you with an excellent sales experience. It is great to know that our sales staff exceeded your expectations. Your business is greatly appreciated and we look forward to the opportunity to serve you again.

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