BMW of Clear Lake

Great service! They explained well about the service. They are really knowledgeable and delivered it on the promised time frame. Great appreciation to service advisor Cheryl Simmmon and her team They are really knowledgeable and delivered it on the promised time frame. Great appreciation to service advisor Cheryl Simmmon and her team More

GREAT SERVICE & GREAT SERVICE REP!!Always quick GREAT SERVICE & GREAT SERVICE REP!! Always quick excellent service. Timely repair and excellent explanation of repair details & costs. Chip Chapee GREAT SERVICE & GREAT SERVICE REP!! Always quick excellent service. Timely repair and excellent explanation of repair details & costs. Chip Chapee is the #1 best service rep, he has helped me now for 14 years. Chip is why I come back to Advantage BMW Clear Lake!! More

I had service on my BMW by Doug Shultz. Customer service was excellent as always! If you ever need service ask for Doug, quality service! was excellent as always! If you ever need service ask for Doug, quality service! More

Attentive and welcoming staff. Cheryl Simons in service made me feel like a valued customer. Best service for my BMW that I have received in the Houston area. made me feel like a valued customer. Best service for my BMW that I have received in the Houston area. More

Tried to tell me there was nothing wrong the first time. Second time, they fixed one of the two issues. This was after 2 false starts when I showed up and they sisnt have a loaner available. Horrible ser Second time, they fixed one of the two issues. This was after 2 false starts when I showed up and they sisnt have a loaner available. Horrible service. Also, the car came back filthy. More

Great service and excellent staff, thanks to Gerardo and Fidel. Timely repair time and explanation of repair costs and services was throughly explained. Will use again. Fidel. Timely repair time and explanation of repair costs and services was throughly explained. Will use again. More

My car was damage in a flood. Advantage BMW took care of me when USAA didnt. Omar Reyna is the absolute best. He deserve a promotion. He advocated for me with USAA when they took no action for over three me when USAA didnt. Omar Reyna is the absolute best. He deserve a promotion. He advocated for me with USAA when they took no action for over three weeks. His patience and willingness to go above and beyond was remarkable. I cant but this lightly how much this Seevice Agent was my saving grace. USAA finally listened and Omar was able to get my car repaired in one day after waiting over a month for insurance to get their crap together. Thanks Advantage and WELL DONE to Omar. More

Very poor service always had the car serviced here yet they never gave us the correct diagnosis. Did all the repairs suggested just to find out the it created more problems and no quality of work had to w they never gave us the correct diagnosis. Did all the repairs suggested just to find out the it created more problems and no quality of work had to warranty repairs multiple times and the car started having even more issues. More

HORRIBLE SERVICE!!!!.....thought I was paying for luxury service.....Van is the ONLY person I want to deal with service.....Van is the ONLY person I want to deal with More

I am grateful for the folks at Advantage BMW of Clear Lake They They always go above and beyond especially with my service and ensuring a pleasurable sales experience overall. I highly recommend them Lake They They always go above and beyond especially with my service and ensuring a pleasurable sales experience overall. I highly recommend them over any other dealers in the Houston area. In cluding their Sales Department and Business office I am a customer for life. More