
BMW of Clear Lake
Webster, TX
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Joey Lane took the time to see what he could teach me about my car. I know very little. It is very rare that someone cares so much about doing a great job that they give the customer MORE than they expec about my car. I know very little. It is very rare that someone cares so much about doing a great job that they give the customer MORE than they expected. I will keep using him!!!! More
Great customer service, from start to finish. Vehicle checkout from technicians with video and explanation of items needing attention. Loved the whole experience. Vehicle checkout from technicians with video and explanation of items needing attention. Loved the whole experience. More
My experience was excellent. Chip Chappee was very helpful. He outlined what was going to happen, time needed and cost. Everything went according to Chip’s plan. Chip Chappee was very helpful. He outlined what was going to happen, time needed and cost. Everything went according to Chip’s plan. More
Heather always is spot on when getting repairs taken care of . Fantastic at communicating making sure that I am in the loop. She goes above and beyond of . Fantastic at communicating making sure that I am in the loop. She goes above and beyond More
Efficient, courteous staff, easy check in and check out. Love the videos provided by the mechanic. Communication channels are great, text, email and phone calls if necessary. Cheryl is awesome. Love the videos provided by the mechanic. Communication channels are great, text, email and phone calls if necessary. Cheryl is awesome. More
Chip C. in the service department at BMW Webster TX is the absolute best! His attention to detail, and positive professionaliasm makes me want to always stay in the service department at BMW Webster TX is the absolute best! His attention to detail, and positive professionaliasm makes me want to always stay in a BMW. He is a true asset to the BMW team. More
Excellent service, with a team of staff who are not only very knowledgeable about the brand and its vehicles, but also incredibly friendly and professional in their interactions with customers. Mr. Yusuf an very knowledgeable about the brand and its vehicles, but also incredibly friendly and professional in their interactions with customers. Mr. Yusuf and Mr. Bulent go above and beyond to ensure that customers have a positive and satisfying experience, making the process of buying a BMW a smooth and enjoyable one. Their expertise and courteous attitude create an environment where customers feel valued and well taken care of. More