BMW of Clear Lake

I would certainly like to take the time to recognize such an exceptional professional that Anthony Martinez is. It has been extremely hard dealing with this insurance claim and he has handled it with grace, an exceptional professional that Anthony Martinez is. It has been extremely hard dealing with this insurance claim and he has handled it with grace, kindness, and patience. He has went over and above working extremely hard to help me. He is very consistent and mindful. Service at it's finest! More

Service was completed on my 2001 Z3 roadster. Chip kept me informed of progress, costs, considerations. All interactions were professional, informed, and had my best intinterests at heart. I am v Chip kept me informed of progress, costs, considerations. All interactions were professional, informed, and had my best intinterests at heart. I am very pleased! More

Chip Chappee, our Service Advisor is ALWAYS accommodating and professional. He always goes above and beyond to ensure our satisfaction. Chip is simply THE BEST! He is THE reason we continue to accommodating and professional. He always goes above and beyond to ensure our satisfaction. Chip is simply THE BEST! He is THE reason we continue to use this dealership. More

Thank you BMW for always looking out for my vehicle and kudos to Omar for going beyond our expectations and reassuring we are satisfied with the service! kudos to Omar for going beyond our expectations and reassuring we are satisfied with the service! More

Warranty oil change took three hours. Oh but wait they also rotated my tires. Oh yeah they wash my car too…all covered under warranty… but in order to rotate the tires they needed to be b Oh but wait they also rotated my tires. Oh yeah they wash my car too…all covered under warranty… but in order to rotate the tires they needed to be balanced. So that cost $76. Once I paid the $76 I was told my car would be driven up to me and handed over once it was done with car wash. Well that took about 45 minutes. Needless to say once the warranty is up I doubt that I will take my BMW to be maintained at Advantage BMW service center. More

My shout is to the team everyone displayed awesome customer service very professional in personalizing the visit. customer service very professional in personalizing the visit. More

Nice and clean dealership with very friendly staff. Service reps very knowledgeable and easy going. Makes your stop more enjoyable. Service reps very knowledgeable and easy going. Makes your stop more enjoyable. More

Great experience, beautiful new facility, knowledgeable and professional staff who are very kind and welcoming and professional staff who are very kind and welcoming More

Using the Dealership starting with buying New Cars for the last 30 years and use the Maintenance and repair services through their service supervisor who stayed with the Dealership. The courteous and faci the last 30 years and use the Maintenance and repair services through their service supervisor who stayed with the Dealership. The courteous and facilities comfortable during the work or negotiation times. Will highly recommend. More

Didn’t expect such a poor service. No customer wants to have this kinda negotiation. have this kinda negotiation. More