BMW of Clear Lake

Chris was my service rep and always goes above and beyond to help how ever he can. Never have a bad experience at the clear lake BMW location to help how ever he can. Never have a bad experience at the clear lake BMW location More

One of the easiest car purchases I ever made . From sales ( Shona Brown ) to BMW Specialist (Steve ) everything was spot on . From sales ( Shona Brown ) to BMW Specialist (Steve ) everything was spot on . More

Excellent service, as always. Harry Fernandez is awesome! Had my car inspected and done in an hour.😊 Harry Fernandez is awesome! Had my car inspected and done in an hour.😊 More

Great customer service, new facility is awesome, technician sending me a video is nice touch technician sending me a video is nice touch More

Every trip in is great, friendly , great service , thorough, professional and honest! First Class on all fronts! thorough, professional and honest! First Class on all fronts! More

Helpful! ! Courteous! Good old fashion customer service. Fidell went over and beyond to make sure I was taken care of ! Courteous! Good old fashion customer service. Fidell went over and beyond to make sure I was taken care of More

Excellent service as is always the case On time, as promised really helpful service agent (Chip Chappee). promised really helpful service agent (Chip Chappee). More

Alex Najem was excellent. Very professional , knowledgeable and accommodating. I am very please and give highest recommendations to him and the dealership. Very professional , knowledgeable and accommodating. I am very please and give highest recommendations to him and the dealership. More

Updating my recent experience for their Service Advisor Mr. Omar Reyna who is nothing short of "amazing". He  not only again  showed "genuine" concern about my automotive problem, but was also interested i Mr. Omar Reyna who is nothing short of "amazing". He  not only again  showed "genuine" concern about my automotive problem, but was also interested in "ME"  as a BMW customer, and he took the time  to look for any other  potential problems without  me having to ask and made sure that it was  covered under my warranty and Maintenance Plan to make shure that I continued to be a satisfied customer  and  maintain Advantage BMW Clear Lake's excellent reputation was followed when I brought my X-5 in for state annual inspection, warranty work including,  maintenance this week which insummary ended up again as usual Incredible service and care. Their Service Manager, "Fidel", is  equally caring and professional. He always  listens "attentively" about any issues and makes sure his team follows up with a satisfactory resolution. Also both he and Omar made  "SURE" that I bought  a BMW MAINTENANCE PLAN which has saved me over $ 2,100 this year alone THAT'S TRUE PROTECTING YOUR CUSTOMER ATTITUDE.. More

Outstanding service, understanding and friendly. Chris was attentive & easy to work with our insurance for the repairs. He kept us aware of all changes and authorization. Very pleasant and everyone Chris was attentive & easy to work with our insurance for the repairs. He kept us aware of all changes and authorization. Very pleasant and everyone was professional. More