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BMW of Clear Lake

Webster, TX

4.7
454 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 454 reviews

July 05, 2023

Profesional, knowledgeable and friendly staff . We had an amazing experience. Thank you for everything BMW Clear Lake. More

by Hbelmonte
Recommend Dealer
Yes
Employees Worked With
Trae Tracy, Alex and finance dept, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Jul 09, 2023 -

BMW of Clear Lake responded

We are so glad we were able to provide you with a great experience and exceed your expectations!

July 05, 2023

Great service, I recommend going to David Tyson when bringing your car in for service. More

by blbennett12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Tyson, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Jul 09, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for David, we appreciate it!

July 01, 2023

Suff are very friendly, nice and helpful. They were very understanding during my visit and tried to facilitate my experience. More

by Arian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yusuf Ozcelik, Jason Creacy, Christopher Watson, Brian Smith, Dereck Penrod, Joshua Rucker
Jul 04, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

Great service in a timely manner. Comparably priced and knowledgeable. Would definitely take my vehicle back for service again. More

by jfrench3621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
Jul 04, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 30, 2023

Chris is my service go- to. He listens and handles everything from start to finish. Extremely knowledgeable and considerate. Makes the BMW experience worth the money. More

by mendyfaith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 14, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 29, 2023

Chip my service manager is great as well as other personnel at this BMW location More

by MJACKSON0451
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chip first class service
Jun 29, 2023 -

MJACKSON0451 responded

Great service keep up the good work!

June 28, 2023

Chris, my service advisor, listened to the symptoms my car was showing and he was able to determine the problem before the car even got to the mechanic! He explained the repair process and got me home vi More

by Sheree Ryan
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Aldana
Jul 13, 2023 -

BMW of Clear Lake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2023

Love the communication and professionalism of the service department. They knew the exact problem and fixed it asap. More

by mikastephens1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cheryl Simmons, Jason Creacy
Jul 02, 2023 -

BMW of Clear Lake responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

June 27, 2023

As always Nick is awesome! ! Thank you so much!! He always ready for help me!! More

by rcpandabear
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Nicholas , Jason Creacy
Jun 30, 2023 -

BMW of Clear Lake responded

Thank you for your kind words for our staff, we appreciate it!

June 26, 2023

Courteous, prompt, customer relations excellence. The service technician Heather was a pleasure to work with and very helpful to me so that I constantly knew the status of my vehicle and was given ac More

by Jdeanb2
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Heather
Jun 26, 2023 -

Jdeanb2 responded

My experience for the first time, with BMW of Clearlake was fantastic. From the first phone call to my picking up the vehicle after repairs was nothing but good. Heather treated me extremely well at keeping me updated frequently as to where my vehicle was as far as the progress of the repairs. She was very kind and courteous from start to finish. The entire experience was nothing but good. I definitely will come back to BMW of Clearlake as my needs require.

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