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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
475 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 475 reviews

November 27, 2024

Been dealing with BMW Advantage for 20 years, both sales and service, way above average. More

by davechapman1941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Simons
Report | Print
Nov 29, 2024 -

BMW of Clear Lake responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2024

Mr. R. Evans is the best and has impeccable customer service skills. He always goes above and beyond to make sure he understands the issue and brings the right solution. More

by Yvonne Dubra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rader Evans
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Nov 28, 2024 -

BMW of Clear Lake responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2024

I recently visited BMW Clear Lake for a service appointment and had an amazing experience thanks to James. He provided exceptional service, keeping me updated every step of the way. His professiona More

by cindyguzman07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rose
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Nov 28, 2024 -

BMW of Clear Lake responded

Hi, we're happy to hear you had such a positive experience with James! Thanks for the recommendation, and have an amazing day!

November 23, 2024

Extremely professional, friendly, and punctual. My service advisor, David, kept me informed throughout my visit. More

by mgsymcox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Tyson
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Nov 25, 2024 -

BMW of Clear Lake responded

Hi, we're happy you found David to be so supportive during your experience here at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Best dealership there is very understanding and got you comfortable to get a car love the experience More

by darianwhetstone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Martinez Nathaniel dickout
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Nov 25, 2024 -

BMW of Clear Lake responded

Hi, thank you so much for your positive comments about BMW of Clear Lake! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 22, 2024

Poor service. Advisors are not very friendly. Car wash is pointless. Not up to Audi standards More

by andrea.medrano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl
Report | Print
Dec 03, 2024 -

BMW of Clear Lake responded

I’m sorry for the inconvenience you faced regarding our service team and car wash. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at johnnathanmendoza@mccallgroup.com. Your cooperation will help us resolve this issue promptly. Thank you. Johnnathan Mendoza Service Director johnnathanmendoza@mccallgroup.com

November 22, 2024

Advisors aren’t very friendly. Not up to par with Audi dealership standards. Car wash bmw is not even worth it. More

by andrea.medrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cheryl
Report | Print
Dec 03, 2024 -

BMW of Clear Lake responded

I’m sorry for the inconvenience you faced regarding our service team and car wash. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at johnnathanmendoza@mccallgroup.com. Your cooperation will help us resolve this issue promptly. Thank you. Johnnathan Mendoza Service Director johnnathanmendoza@mccallgroup.com

November 22, 2024

Nita London is the epitome of fantastic customer service. And the dealership has the selection to make the choice that is exactly right for each buyer. More

by jbfowler42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nita London
Report | Print
Nov 25, 2024 -

BMW of Clear Lake responded

Hi, we're happy you found Nita to be so supportive during your experience here at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Lukas my service advisor was very thorough got me in and out in the amount of time He specified More

by Martinezfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselink
Report | Print
Nov 21, 2024 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Lukas here at BMW of Clear Lake! We hope you have a great day!

November 19, 2024

Thank you for the technical professionalism with my X3! You always take good care of me! More

by jss.ohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lukas Masselink
Report | Print
Nov 21, 2024 -

BMW of Clear Lake responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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