BMW of Clear Lake
Webster, TX
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It is easy to get an appointment. Today I had a service provider that I have used several times before. Quick turn around on my car and extremely courtesy folks on all levels. I li Today I had a service provider that I have used several times before. Quick turn around on my car and extremely courtesy folks on all levels. I liked that I was able to pay for my service prior to picking up my car so all I had to do was go in and get my car. More
The service provider was great. Super fast customer service and the issue to your car problems are fast to notify what the problem is and the best thing you don’t have to wait in li Super fast customer service and the issue to your car problems are fast to notify what the problem is and the best thing you don’t have to wait in line because they will send you a link to your phone on the status on your car. More
You call and get an appointment the next day. They give you an estimate and job description for any repairs by email. You approve the work and costs, and they call you the next day to come get yo They give you an estimate and job description for any repairs by email. You approve the work and costs, and they call you the next day to come get your car. All fixed, no hassles, great job and no complaints. Ask for Joey Lane. He’ll take care of your car. More
Always a great experience when I need to stop in for service at Clear Lake BMW. Robert "Chip" is efficient and timely, and always takes care of me! He is the best asset to this location!! service at Clear Lake BMW. Robert "Chip" is efficient and timely, and always takes care of me! He is the best asset to this location!! More
Great team at this dealership; went above & beyond to meet my goals and to make an attractive offer for our deal. Very trustworthy team; proactive and consultative. My 3rd vehicle acquisition since 2012. meet my goals and to make an attractive offer for our deal. Very trustworthy team; proactive and consultative. My 3rd vehicle acquisition since 2012. When my lease expires I will be back. Everything as promised. More
I bought a preowned vehicle at this dealer and the experience was pretty smooth. They didn’t play any game with me, just normal negotiation. experience was pretty smooth. They didn’t play any game with me, just normal negotiation. More
I had several lights on my dash and receive no diagnostic check/report whatsoever! Absolutely no recommendations on regular maintenance like oil and brakes change when the lights are clearly on. Didn’t even check/report whatsoever! Absolutely no recommendations on regular maintenance like oil and brakes change when the lights are clearly on. Didn’t even vacuum or washing my car upon returning it to me. More
Great experience! BMW-Mini Clear Lake in Webster, Texas offers the best car service and maintenance in the town. My service advisor Joseph Lane is professional and h BMW-Mini Clear Lake in Webster, Texas offers the best car service and maintenance in the town. My service advisor Joseph Lane is professional and honest. He always takes the time to explain what is involved and the cost. He let me know if maintenance work I am requesting can wait or is unnecessary. Service Director Fidel Garza is super knowledgeable, professional, and friendly. He kindly helped me to solve an issue about the Ultimate Care Agreement. Everyone here is very friendly. Also, there is a quiet and clean waiting area. Love this place! More