BMW of Clear Lake

Chip C. in the service department at BMW Webster TX is the absolute best! His attention to detail, and positive professionaliasm makes me want to always stay in the service department at BMW Webster TX is the absolute best! His attention to detail, and positive professionaliasm makes me want to always stay in a BMW. He is a true asset to the BMW team. More

Our service advisor Nicholas is excellent that exceed our expectations, all services are on point 👍😃 expectations, all services are on point 👍😃 More

Bought two cars from them with no problems . Great customer service . Helpful and knowledgeable staff Great customer service . Helpful and knowledgeable staff More

Service dept is on time and adequately thorough. Not impressed with Tires $$$ for cheap tires Not impressed with Tires $$$ for cheap tires More

Excellent service, with a team of staff who are not only very knowledgeable about the brand and its vehicles, but also incredibly friendly and professional in their interactions with customers. Mr. Yusuf an very knowledgeable about the brand and its vehicles, but also incredibly friendly and professional in their interactions with customers. Mr. Yusuf and Mr. Bulent go above and beyond to ensure that customers have a positive and satisfying experience, making the process of buying a BMW a smooth and enjoyable one. Their expertise and courteous attitude create an environment where customers feel valued and well taken care of. More

Omar Reyna is a first rate service advisor. He is always helpful and talking with him is like visiting with a lifelong friend. He is always helpful and talking with him is like visiting with a lifelong friend. More

Great dealership we had an awesome salesman Trong. The service team is awesome Joey was great. The BMW X3 I got drives beautifully any issues with the car I can reach out to any of these guys includin The service team is awesome Joey was great. The BMW X3 I got drives beautifully any issues with the car I can reach out to any of these guys including the BMW genius they’re happy to help with any questions. However, they can use help with their roadside assistance team. More

Very accommodating with schedule changes. Makes it easy to schedule an appointment and adjust it if necessary. Contact with service advisor is outstanding. Keeps on top of service being perf Makes it easy to schedule an appointment and adjust it if necessary. Contact with service advisor is outstanding. Keeps on top of service being performed and quickly alerts to any issues found. Provides cost estimates up front as well as adjusted if additional repairs are needed. The dealership really pampers customers. Rides are provided if the service will take several hours or more, snacks and beverages are available in a comfortable environment if ones waits. The service advisor is there to keep one informed, to answer any questions, and to make the process very smoothe from start to finish. The person performing the service is very attentive and explains what was good, what needs addressing down the line, and anything that needs immediate attention. More

Staff is very competent and they listen so they can understand what needs to be done to the vehicle. understand what needs to be done to the vehicle. More

Omar Reyna, with BMW of Clear Lake, has shown me the absolute best customer service I could ever imagine, every single time my car has needed service. I wouldn’t think of using any other service advisor absolute best customer service I could ever imagine, every single time my car has needed service. I wouldn’t think of using any other service advisor or dealership. The service on my car is always done to perfection and returned to me when promised. He’s courteous and kind and goes out of his way to help me. Thank you, Omar! More