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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
454 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 454 reviews

October 03, 2023

Choosing a dealership is all about service. Chip is the best service manager I have worked with. More

by bdsovine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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Oct 24, 2023 -

BMW of Clear Lake responded

Service is indeed a key factor when choosing a dealership, and it's wonderful to hear that Chip, the service manager at BMW of Clear Lake, has provided you with excellent service. Building a positive and trusted relationship with a service manager can make all the difference in your overall automotive experience. We appreciate your business. We look forward to assisting you in the future.

September 27, 2023

Shaona was great to work with . Great service . Anthony the finance manager was great to work with too More

by MK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Oct 24, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that Shaona and Anthony provided you with great service and were great to work with at BMW of Clear Lake. A positive experience with both the sales and finance teams can make the car-buying process more enjoyable and smooth. We appreciate your business. We look forward to assisting you in the future.

September 27, 2023

Very professional and friendly! No hassle and no fuss! Highly recommend this dealership! You woll not be disappointed! More

by jrwalker51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Watson, Brian Smith
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Oct 24, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that BMW of Clear Lake provided you with a professional and friendly experience without any hassle or fuss. Your recommendation speaks volumes, and it's clear that you had a positive experience with us. We appreciate your business. We look forward to assisting you in the future.

September 27, 2023

Slimy and underhanded! ! They charged us for an item that originally was on the car and the upped the price of an item we had agreed to purchase at a much lower price!! Do n More

by Sanders
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Trong
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September 25, 2023

Joey Lane took the time to see what he could teach me about my car. I know very little. It is very rare that someone cares so much about doing a great job that they give the customer MORE than they expec More

by C.trevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane
Report | Print
Sep 26, 2023 -

BMW of Clear Lake responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Joey provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 24, 2023

Great customer service, from start to finish. Vehicle checkout from technicians with video and explanation of items needing attention. Loved the whole experience. More

by marcelino.martinez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Garcia
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Sep 26, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 22, 2023

My experience was excellent. Chip Chappee was very helpful. He outlined what was going to happen, time needed and cost. Everything went according to Chip’s plan. More

by Msully52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
Report | Print
Sep 26, 2023 -

BMW of Clear Lake responded

We are thrilled that Chip provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 19, 2023

Harry Fernandez has been my advisor for many years. He’s the reason why I’m still a BMW owner. Dr. Gracia More

by lgracia40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
Report | Print
Sep 22, 2023 -

BMW of Clear Lake responded

It's wonderful to hear that Harry has been your advisor for many years and has played a significant role in your decision to remain a BMW owner. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 15, 2023

Heather always is spot on when getting repairs taken care of . Fantastic at communicating making sure that I am in the loop. She goes above and beyond More

by Wrdean361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Jason Creacy
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Sep 22, 2023 -

BMW of Clear Lake responded

Thank you for your kind words about Heather! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 12, 2023

Efficient, courteous staff, easy check in and check out. Love the videos provided by the mechanic. Communication channels are great, text, email and phone calls if necessary. Cheryl is awesome. More

by Belinda.nadalin7
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Cheryl Simons
Report | Print
Sep 23, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Cheryl provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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