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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
453 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 453 reviews

November 19, 2023

Very professional , prompt service, reliable, friendly and cater to clients needs and request for services . More

by filipinajuarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Nov 21, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The team at BMW Clear Lake are great. Awesome customer service. They are efficient and quick while being thorough. They communicate any issues immediately and make a plan to address preve More

by ADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamel
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Nov 18, 2023 -

BMW of Clear Lake responded

It's great that BMW Clear Lake's team has impressed you with our efficiency, thoroughness, and proactive approach to maintenance. Our swift communication and problem-solving abilities reflect our commitment to customer satisfaction. Recommending others to consider our service speaks volumes about the positive experiences you've had with us. We appreciate your business. We look forward to assisting you in the future.

November 16, 2023

The buying experience was so seamless with Nita! Definitely will be back for future purchases. More

by angjorashadi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nita London
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Nov 18, 2023 -

BMW of Clear Lake responded

Congratulations on your new vehicle! We are thrilled that Nita provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 15, 2023

Everyone from service to sales were very friendly and helpful. I was very impressed with their service. More

by gramms05
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Nita
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Nov 16, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 14, 2023

The service department is very courteous and professional. I work with Harry Fernandez and his communication is fantastic. More

by costars_pursers_0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Fernandez
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Nov 16, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a courteous and professional experience and that Harry provided informed assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 08, 2023

They worked me in when I had a nail in my tire Geraldo my service advisor made sure to get me a ride and helped me with my car seat and stroller. Getting me and my son home so he wouldn’t have to wait in the More

by Susalaza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geraldo Garcia
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Nov 10, 2023 -

BMW of Clear Lake responded

Oh no, a nail in the tire is never fun! Kudos to Geraldo for making sure you and your little one got home comfortably. We're always here to lend a helping hand, or in this case, a smooth ride. Safe travels, and if you ever need anything else, we're just a call away! 🚗🛠️

November 04, 2023

Always amazing customer service, great communication with the representative regarding my car. Knowledgeable in all regards More

by arielpaulette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
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Nov 07, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had an amazing experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 04, 2023

Chip is the epitome of customer service. He ensures that during each visit all systems are checked and gives me great advice. More

by btpc59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee
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Nov 07, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a fantastic experience and that Chip provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 02, 2023

Service Department Reception is good, friendly and efficient. Service pricing is extremely high and not value for money. More

by Michael McD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Rose
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November 01, 2023

Great experience with Mr Joey Lane my service advisor. He is very professional and take care of customers very well More

by Jjamaly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lane, Jason Creacy
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Nov 03, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Joey provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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