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BMW of Clear Lake

Webster, TX

Overview
Reviews
Vehicles
4.7
453 Reviews
Call Dealership (281) 557-7000

15943 Gulf Fwy

Webster, TX

77598

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Showing 453 reviews

December 27, 2023

I called Heather W. to schedule an appointment to get my vehicle inspected and she immediately got me scheduled. When I arrived at the dealership she met me at my vehicl More

by cyvross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather W. , Jason Creacy
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Dec 29, 2023 -

BMW of Clear Lake responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 20, 2023

Dealership was awesome communicating w/us. Loved that they called Uber to pick my husband up. More

by iaram15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Creacy
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Dec 22, 2023 -

BMW of Clear Lake responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 19, 2023

Cheryl did a great job again of getting me in and out. She is one of the reasons why I keep coming back to this dealer, service is the best! More

by JSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Simons
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Dec 20, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a great experience and that Cheryl provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

BMW Clear Lake was able to get my vehicle in quickly, communicated thoroughly and completed the job on schedule, as promised. We could not have asked for better service. More

by mandoandlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Dec 20, 2023 -

BMW of Clear Lake responded

That's fantastic to hear! Efficient and reliable service can make all the difference when it comes to vehicle maintenance. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

Very professional and efficient service experience. Great communication from the service advisor. The video report and walk around is a great practice. More

by Chris Johnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas in service
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Dec 16, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 14, 2023

I have bought several cars from BMW of Clear Lake. BMW of Clear Lake is much more than a car dealership. They are my trusted business advisors. From service to sales to finance to management, th More

by davidtraylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Chappee,
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Dec 16, 2023 -

BMW of Clear Lake responded

It's fantastic to hear about the trust and strong relationship you've developed with BMW of Clear Lake! Building that level of trust where we've become more than just a dealership, but trusted advisors, speaks volumes about our commitment to our customers. Providing honest advice across various departments, from service to sales to finance and management, truly reflects a dedication to building long-term relationships. Being described as trustworthy is indeed one of the highest compliments for a business. We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Convenient, easy to call and schedule service with this dealership. Service was available on Saturday. More

by nml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Dec 15, 2023 -

BMW of Clear Lake responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Efficient, professional service provided. Was there for a minor issue - able to get my car back 2 hours later. Appreciate the ride back home and also back to dealer when car was ready. More

by dmoreno6767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Dec 16, 2023 -

BMW of Clear Lake responded

It's great to hear about your efficient and professional experience with the service at BMW of Clear Lake! Getting your car back in just two hours for a minor issue is impressive and speaks volumes about our service efficiency. Additionally, the provision of a ride back home and then back to the dealer when the car was ready adds to the convenience and overall positive experience. We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Great service, so far! Spoke to heather day 1 and got my appointment for the very next day. Day 2, took my car in and she gave me a quote and offered some discounts, plus l More

by Quintanillam94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Jason Creacy
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Dec 14, 2023 -

BMW of Clear Lake responded

That sounds like an incredibly efficient and helpful experience at the service center! Heather's proactive approach in offering discounts and reminding you about additional services shows a real dedication to customer care. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Heather is outstanding! Look for her in service department. She will explain everything from start to finish. More

by Lorma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
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Dec 09, 2023 -

BMW of Clear Lake responded

It's fantastic to hear that you had a fantastic experience and that Heather provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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