BMW of Clear Lake

Efficient, professional, customer service. Mr Rader was exceptional. My understanding he's new to this dealership. Great hire. Mr Rader was exceptional. My understanding he's new to this dealership. Great hire. More

A state of the art facility staffed with professional and competent people. I was greeted by name as I entered the area. Highly recommend competent people. I was greeted by name as I entered the area. Highly recommend More

I was very well pleased with the service excellence customer service Mr. James was awesome customer service Mr. James was awesome More

Got a hold of my warranty to cover most of the services. Vehicle report video captured issues discovered. Dealership provided loaner vehicle for extra amount of time than length of service to accommodate my Vehicle report video captured issues discovered. Dealership provided loaner vehicle for extra amount of time than length of service to accommodate my schedule. Very pleased overall with service. More

Excellent service worked with extended warranty company to get all repairs completed in a timely manner, also had rental available for use, I would highly recommend this dealership to get all repairs completed in a timely manner, also had rental available for use, I would highly recommend this dealership More

Great customer service , and very detailed about keeping the customer updated in care maintenance… loved it great experience the customer updated in care maintenance… loved it great experience More

Service guy Nicholas outright lied to me. I knew at least one tire had tread below the minimum and I would need to replace to pass an inspection. One rear tire was purchased about two months I knew at least one tire had tread below the minimum and I would need to replace to pass an inspection. One rear tire was purchased about two months ago. He insisted I needed four new tires and that even though one tire was new they had a special buy three tires and get the 4th free for only $1,619! So I looked closer on the report and it said the front tire treads were 5/32" which was well above the minimum of 2/32" and via text asked why they had to be replaced. He said they were manufactured 7 years ago and would not pass. Texas code says a tire does not pass if the tread is lower than the minimum and/or the tires have exposed ply or belt material. There is no age limit in the code (CVE Sec. 393.75). I replaced the rear tire and I just returned from a state inspection facility.vehicle passed and I have the paperwork. If the service manager wants to call me, please do... last name is Ronstadt. More

Friendly crew members. The experience was good. The advisor was helpful.i will be back The experience was good. The advisor was helpful.i will be back More

It’s always a fast and easy visit to the service department. My advisor David Tyson is the Best! 🔥 department. My advisor David Tyson is the Best! 🔥 More

Cheryl was great to work with. Very knowledgeable and accommodating to my scheduling needs. Highly recommend. Very knowledgeable and accommodating to my scheduling needs. Highly recommend. More