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BMW of Clear Lake

Webster, TX

4.7
749 Reviews

15943 Gulf Fwy

Webster, TX

77598

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Showing 749 reviews

October 08, 2025

Great car buying experience. After finding my preferred pre owned car on the BMW Clear Lake Website, I visited the dealership and was greeted by Shona in their showroom. She wa More

by Gramps
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shona, Nathaniel plus one other manager
October 07, 2025

Jessica was very attentive and communicated what to expect and kept me updated on the progress. Very positive attitude. Looking forward to dealing with her again. More

by lethredge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Oct 09, 2025 -

BMW of Clear Lake responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 07, 2025

This was a great day overall experience. The sales associate Anh was excellent as was everyone I dealt with. They worked with me to get me the deal I wanted. More

by Dedarling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anh
October 06, 2025

BMW of Clear Lake employees were all friendly and helpful. Specifically David and Jessica in the Service Department. More

by David L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Jessica
Oct 07, 2025 -

BMW of Clear Lake responded

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2025

Had a great experience, Omar was a fantastic sales rep, he made the leasing experience super easy and comfortable. Rest of the team did a phenomenal job as well. Would highly recommend the BMW of Clear Lak More

by blnaeem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar, Nathanial
Oct 04, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Clear Lake. Thanks for the recommendation, and have an amazing day!

October 02, 2025

Service Advisor Matthew Parra was very professional and went above and beyond to satisfy all of my needs. More

by Raymond Wiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Parra
Oct 04, 2025 -

BMW of Clear Lake responded

Hi Raymond, we're happy you found Matthew to be so supportive during your experience here at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 02, 2025

My service advisor, Matt Parra, is amazing to work with. He took the utmost care with my vehicle and helped resolved my issues in an efficient and timely manner. Thanks Matt! More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Parra
Oct 04, 2025 -

BMW of Clear Lake responded

Hi, we're happy you found Matt to be so supportive during your experience here at BMW of Clear Lake. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2025

Our vehicle has been serviced by this BMW dealership since our purchase in November 2015. We have always had good communication with the service department and excellent service. However, there must hav More

by Jackie's X5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Munoz
Oct 04, 2025 -

BMW of Clear Lake responded

Hi Jackie, Thank you for being a loyal customer since 2015 and for taking the time to share your experience with us. We truly appreciate your kind words about our service team and your continued trust in BMW of Clear Lake. We sincerely apologize for the miscommunication and the inconvenience you faced during your recent service visit. Being without your vehicle for several days is understandably frustrating, and we regret that the parts delay and follow-up appointment caused this disruption. Your feedback is very valuable to us, and we will use it to improve our communication and service process going forward. To make sure your next service visit goes as smoothly as possible, please don’t hesitate to contact me directly. I’ll be happy to personally assist with your appointment and address any concerns right away. Best regards, Johnnathan Mendoza BMW of Clear Lake johnnathanmendoza@group1auto.com 281-557-7052

September 30, 2025

Alyssa has been fantastic! I appreciate everything the BMW team has done for us on working through the issues of my wife’s X7! More

by Michael.schaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Munoz
Oct 04, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2025

Friendly staff and great service! Precise diagnosis and qualified techs. I’ll be going there for all my car services More

by Allothers91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 03, 2025 -

BMW of Clear Lake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Clear Lake! If you have any further questions, please don't hesitate to reach out!

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