BMW of Cincinnati North

Routine service not routine treatment! My wife and I have two BMW convertibles, one 2006 330 CI and a 2016 228 IX, and we would never go anywhere else for service. From the lot tech to Kat My wife and I have two BMW convertibles, one 2006 330 CI and a 2016 228 IX, and we would never go anywhere else for service. From the lot tech to Kathy Lee and finally with Chris, it is always a great experience. More

Surprise! When searching for BMW dealerships in the Cincinnati area BMW of Cincinnati North failed to appear at the top of the list when entering "BMW Cincinnat When searching for BMW dealerships in the Cincinnati area BMW of Cincinnati North failed to appear at the top of the list when entering "BMW Cincinnati" until last Thursday. I inquired about a car online and was quickly called by Jason Maudlin one of the sales personnel at the dealership. We worked out a deal and now I'm driving my new BMW X5! Everyone at the dealership was extremely professional and courteous. I worked with Jason, Michael Donovan, and Tyler the detail employee. Tyler showed me the features of my car and gave me his card to call him if I had any further questions. I like the mini show room where they present your car to you after purchase! They truly make purchasing a BMW a special event! Thank you! Special Note: After finding your website I found it very easy to navigate. From my experience with shopping around, that's a major plus! More

Excellent experience I was treated professionally, was told what was found wrong with my car, what it would take to fix it, and approximately how much it was going to cost I was treated professionally, was told what was found wrong with my car, what it would take to fix it, and approximately how much it was going to cost. I was kept up to date on how my car was progressing and at time of completion there were no surprises. The guys in the back did an outstanding job in my opinion. My car was spotless when I got it back. Thanks Chris. More

Service personnel Chris Owens and Chris (service bay) are wonderful. It is always a pleasure dealing with these two. But everyone in the service area are great. As I Chris Owens and Chris (service bay) are wonderful. It is always a pleasure dealing with these two. But everyone in the service area are great. As I was being taking care of by Chris Owens, a gentleman was there to talk to Chris. Several people asked if they could help him or get him something to drink. A big thank you to the staff that cleans the cars. Great job too! More

Extremely knowledgeable staff; My car is cleaned inside and out. Need to improve the online appointment option. Even though i made my appointment, got a text that i missed my appoin My car is cleaned inside and out. Need to improve the online appointment option. Even though i made my appointment, got a text that i missed my appointment :( More

Service advisor was Great I've always been treated exceptional at this dealer. This particular time Dana was awesome! Excellant knowlege of my car, explained well and always h I've always been treated exceptional at this dealer. This particular time Dana was awesome! Excellant knowlege of my car, explained well and always had my comfort in mind. Keeps me buying BMWs. More

Smoothed out the rough road of car buying with ease. Chris Lykins helped make the purchase of my new vehicle a breeze. He was responsive to my inquiries even when it turned out that he was on vacation! Chris Lykins helped make the purchase of my new vehicle a breeze. He was responsive to my inquiries even when it turned out that he was on vacation! He is dedicated to providing a positive customer experience down to the last detail. More

Great service Always great service. My car is cleaned inside and out. The wait area is pleasantly clean and everyone was so friendly and helpful. I never mind waiti Always great service. My car is cleaned inside and out. The wait area is pleasantly clean and everyone was so friendly and helpful. I never mind waiting for such great service. More

air bag replacement All was good but they were supposed to email me the receipt which I have not received yet..........I would still like to get this dlhauck@roadrunne All was good but they were supposed to email me the receipt which I have not received yet..........I would still like to get this dlhauck@roadrunner.com More

Great Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent Knowledgeable staff, friendly and informative. Trustworthy as well. Good listeners on the phone. Valets are quick and personable. Cars are magnificent. I'll be back soon. More