BMW of Cincinnati North

Excellent customer service Been a long-time Sweeney customer and their BMW dealership is clearly the flagship. Service is prompt and (for a luxury marque), competitively priced. Been a long-time Sweeney customer and their BMW dealership is clearly the flagship. Service is prompt and (for a luxury marque), competitively priced. Location is convenient (Tri-County area) but kind of hidden away amongst car dealerships. More

Wonderful experience! Just completed my fourth car transaction with Clay Morehead. He is a first class person who listens to the wants and needs, is knowledgeable, hard-wo Just completed my fourth car transaction with Clay Morehead. He is a first class person who listens to the wants and needs, is knowledgeable, hard-working, easily accessible, friendly, courteous and the reason I have had a few BMW’s in my garage. He makes it so easy to buy or lease a car. Everyone at the dealer is a pleasure to work with, this is the reason they have grown into the dealership that BMW of Cincinnati North has become. I am proud to recommend this dealer to anyone looking for a BMW. More

Great customer service from Sales & Service I came in to have my vehicle serviced and worked with Jeff Page. He did an excellent job (estimate, approximate time to repair, etc) and I really ap I came in to have my vehicle serviced and worked with Jeff Page. He did an excellent job (estimate, approximate time to repair, etc) and I really appreciate his expertise. He texted me several times to know who to address questions to and to notify me the work was completed. The breakfast coupon was also appreciated as was the $100 off for 10 cans of donated food. I also 'almost' bought a new SUV and had the best buying experience I've ever had working with Shaun Sweeney. Shaun let me take the vehicle overnight to show my wife and was a true expert on the BMW product. I drive from Dayton (Beavercreek suburb) to have each of my BMWs serviced at BMW of Cincinnati North because they have the best service and the best staff. Now I know that I will also buy my next BMW there. Why? Because Shaun is so easy to work with, he treats the customer right, and has the customers best interest at heart. He is probably the best vehicle purchase specialist I've ever dealt with and I know that when I settle on the right new BMW for me ... I will buy it from Shaun. More

Excellent service! We appreciate Chris Owens! The service done was prompt, we had a good loaner. We were kept updated of the progress with texts. Highly recommended! We appreciate Chris Owens! The service done was prompt, we had a good loaner. We were kept updated of the progress with texts. Highly recommended! More

Great, but fill the gas tank please. Easy fast knowledgeable, pleasure to work with. Buying and delivery experience exceeded expectations except for the half full tank of gasoline. Surpr Easy fast knowledgeable, pleasure to work with. Buying and delivery experience exceeded expectations except for the half full tank of gasoline. Surprised it wasn’t filled, but on all other counts this was an outstanding experience. More

X3 service Fast and got me out of there in less than an hour. Breakfast coupon was another pleasant surprise. Text alerting me to completion was great. Jeff Page Fast and got me out of there in less than an hour. Breakfast coupon was another pleasant surprise. Text alerting me to completion was great. Jeff Page was fantastic. More

535i XDrive Recall Service Fast and pleasant customer service, got me on my way with loaner 10 minutes after I arrived. Completed the service ahead of estimated time and had my Fast and pleasant customer service, got me on my way with loaner 10 minutes after I arrived. Completed the service ahead of estimated time and had my vehicle ready to pickup same day. As I live and hour+ away from the dealership, appreciate that they allowed me to keep loaner overnight and return next morning. More

Outstanding buying experience My sales representative at at the dealership was Brad Schultz. If I had to rate my overall experience on a scale from 1 to 10 it would easily be a 10! My sales representative at at the dealership was Brad Schultz. If I had to rate my overall experience on a scale from 1 to 10 it would easily be a 10!! My deal took a few days to complete as I had to do research on the vehicle I was purchasing. During this time I was never pressured by Brad. Quite the opposite actually. He kept assuring me that he just wanted me to get the vehicle that best suited my needs. I can’t thank him enough because that’s exactly what we got accomplished. His knowledge of the vehicles he showed me was impressive, he knows the bmw models inside and out. He easily helped me to make a very informed decision. I highly recommend this dealership and I’ll be contacting Brad Schultz the next time I’m buying a car!! Hopefully another BMW!! More

Completed everything. Jeff and associates went above and beyond to make sure everything on the service list was completed! I highly recommend Jeff to anyone needing BMW ser Jeff and associates went above and beyond to make sure everything on the service list was completed! I highly recommend Jeff to anyone needing BMW service! More

New car, new friends Went into BMW to talk about some service on my Z4. I never intended to buy a new car at this time. I met Qasim through Tim Gabbard and we started talk Went into BMW to talk about some service on my Z4. I never intended to buy a new car at this time. I met Qasim through Tim Gabbard and we started talking about plans for upcoming lease end and options for a 2 car deal. After much discussion and tire kicking, a decision was made to go for a new car now. I was treated with respect and courtesy at every turn and never felt pressure at any time. Literally minutes after the decision was made, the deal was done and very close to my terms. I drove home in my new M240I convertible that afternoon. We couldn't be happier with the entire process and the people couldn't have been nicer to work with. Shujaat, Qasim, Tony and all the rest were great and are now new friends for us. Keep it up! More