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BMW of Cincinnati North

Cincinnati, OH

4.6
1,153 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,153 Reviews of BMW of Cincinnati North

January 21, 2021

My wife and I traveled from Michigan for my dream car and Brad made the entire process incredibly easy! Thank you for a great experience! More

by jstr8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Royan Morris, Jeff Robinson
Jan 26, 2021 -

BMW of Cincinnati North responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The BMW of Cincinnati North Team

January 18, 2021

I have always had nothing but good customer service from BMW of Cincinnati North. I have been getting my service done here for years on two previous owned vehicles. I recently purchased a new vehicle from h More

by scottpowell464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Jan 21, 2021 -

BMW of Cincinnati North responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The BMW of Cincinnati North Team

January 11, 2021

This is the second BMW that I’ve purchased from BMW of Cincinnati North. I’ve been very happy throughout both purchases. From start to finish, Brad Schultz took great care of us. Very professional! If you More

by MIKE@HOMELANDK9.COM
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Crystal in financial department , Brad Schultz, Tyler Schmidt, Ryan Laber
Jan 14, 2021 -

BMW of Cincinnati North responded

Thank you for leaving us this great review, Mike. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The BMW of Cincinnati North Team

December 27, 2020

This is my second purchase from BMW Cincinnati North and the customer service was great. My questions were answered in detail. Nothing hidden. Great job! More

by rg_lionheart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal Harrison, Brad Schultz
Dec 30, 2020 -

BMW of Cincinnati North responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The BMW of Cincinnati North Team

December 27, 2020

We are from Lexington Kentucky, the whole process of buying a vehicle was seamless in North Cincinnati , from dealing with our salesman Brad to them having the vehicle ready when we arrived to having a More

by sydegen
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Dec 30, 2020 -

BMW of Cincinnati North responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming in to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The BMW of Cincinnati North Team

December 12, 2020

VERY DISAPPOINTED!!!!!!!!!!!!!!!!!We tried to purchase a VERY DISAPPOINTED!!!!!!!!!!!!!!!!! We tried to purchase a second key for our newly purchased used car and they REFUSED to sell it unless we had our p More

by dolphingirl12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kaitlin Kelly
Dec 15, 2020 -

BMW of Cincinnati North responded

Our dealership goal is to provide exceptional service to every single customer. It appears you did not receive this experience with us. I would like the opportunity to speak with you to work on resolving this issue. Please contact me at your earliest convenience. Sincerely, The BMW of Cincinnati North Team

December 08, 2020

I recently purchased a used BMW from BMW of Cincinnati North and I have only the highest of praise for the team, and Brad Schultz in particular. This purchase was made in exceptionally difficult circumsta More

by Spyros D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Dec 11, 2020 -

BMW of Cincinnati North responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, The BMW of Cincinnati North Team

November 20, 2020

Our first experience buying a BMW with this dealership was outstanding overall. Brad Schultz was a very knowledgeable and pleasant to work with. We have purchased BMWs at three other dealerships and BMW o More

by brnorm23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz, Jordan Clatterbuck
Nov 25, 2020 -

BMW of Cincinnati North responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing BMW of Cincinnati North! Sincerely, The BMW of Cincinnati North Team

November 19, 2020

My virtual experience was very accommodating due to the service of Mr. Brad Schultz. He made the process easy and I am thankful to him and the entire team. More

by Michaelgiless
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Nov 24, 2020 -

BMW of Cincinnati North responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The BMW of Cincinnati North Team

November 07, 2020

I would like to start by saying I received OUTSTANDING customer service from Brad Schultz from the moment I inquired about the vehicle online, up until the day I purchased the vehicle. Brad took the time More

by vernaeellis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Nov 12, 2020 -

BMW of Cincinnati North responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The BMW of Cincinnati North Team

Nov 12, 2020 -

vernaeellis1 responded

I will definitely reach out to you, and make the 1 hour trip to your service department in the future! Thanks again for your outstanding customer service!

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