BMW of Cincinnati North

basic maintenance, performed well; professional & pleasant Staff is always pleasant & professional. Work is done right the first time. Loaner car is a nice plus - makes me think about my next car. Staff is always pleasant & professional. Work is done right the first time. Loaner car is a nice plus - makes me think about my next car. More

Customer service professionals! Overall great car buying experience. Worked with me from top to bottom to ensure that I would leave in the car I wanted. Highly recommended. Overall great car buying experience. Worked with me from top to bottom to ensure that I would leave in the car I wanted. Highly recommended. More

Outstanding customer service Best car buying experience we have ever had. Brad helped us get the exact car we wanted at a great price. Every step of the buying process was great a Best car buying experience we have ever had. Brad helped us get the exact car we wanted at a great price. Every step of the buying process was great and could not have been made any better. Brad is very knowledgeable and you can tell he is passionate about the cars he sells. Tony helped us with the financing and was great at explaining everything. Jake walked us through all the technology in our car and showed us how everything worked. Brad, Tony, and Jake all provided outstanding customer service every step of the way. I will definitely be buying my next car from Brad. More

Awesome experience buying my M2! I was absolutely delighted with the experience of ordering and buying my 2018 M2 from BMW of Cincinnati North. Because of the high demand for the car I was absolutely delighted with the experience of ordering and buying my 2018 M2 from BMW of Cincinnati North. Because of the high demand for the car, I got on the waiting list in May 2017 and my car was delivered in March 2018. However, Clay and the BMW staff kept me informed and up-to-date on my car's status every step of the way, answered all of my questions quickly and accurately, and exceeded my every expectation. I will absolutely return to BMW of Cincinnati North when it's time for my next vehicle purchase! More

Buying a car from out of stae I was very happy with the service I received. I drove 4 hrs to buy the bmw. The experience was high quality from start to finish I was very happy with the service I received. I drove 4 hrs to buy the bmw. The experience was high quality from start to finish More

Great car buying experience! It was truly a pleasure doing business with this dealer. I really appreciated the transparency of the whole process from start to finish. Jason, the It was truly a pleasure doing business with this dealer. I really appreciated the transparency of the whole process from start to finish. Jason, the salesman that worked with me, was very knowledgeable and helpful and even came in on his day off to personally deliver the car to me which speaks volumes about the caliber this dealership. Kudos to he and all the other associates in your organization that made my buying experience such a pleasure. I am really looking forward to my next purchasing experience with this dealership in a few years- I'm certain that it will be even better than the first and that is saying something. More

Awesome Experience! From the moment we walked through the doors, we received the "white glove" treatment. Every employee that we encountered was friendly, very knowledge From the moment we walked through the doors, we received the "white glove" treatment. Every employee that we encountered was friendly, very knowledgeable and professional. We were there to accept delivery on my 2018 340GT. At no time did we feel rushed or pressured. Aatir was very patient in his explanations of the new technology. Mike was very thorough in his explanations of the finance end. The experience was worth the 200+mile drive. We would highly recommend this dealership to anyone. Thanks to Shujaat for making the deal happen!! More

Critical and unexpected service need My 428X came up with a flat tire late on a Tuesday evening and even though the tires are run flat, I was terrified to drive the car. When I called the My 428X came up with a flat tire late on a Tuesday evening and even though the tires are run flat, I was terrified to drive the car. When I called the service department early the next morning, I was reassured that I should be able to safely drive the car the 10 miles to the dealership and was booked an appointment at the exact time I requested. Once there, Chris Owens was his always "customer-focused" self. He calmed me down and assured me that they would take good care of me. Chris had already determined the tire that was needed and identified that one was in stock in the event a replacement was required - it was. Chris also ascertained what service the vehicle would need in the next couple hundred miles and he took care of everything. All the while, I was enjoying lunch on Jake Sweeney at the nearby restaurant, First Watch. Within two hours, I was fully satisfied (superior service and a full belly) then back on the road. Thanks for another great experience! More

5 Stars Ed Besl and Chris Lykins always provide top shelf service at a fair price. I drive all the way up from Lexington to deal with these guys because their Ed Besl and Chris Lykins always provide top shelf service at a fair price. I drive all the way up from Lexington to deal with these guys because their service is second to none and out competes my local dealership. More

Great experience and great people. Jo went out of her way to make the deal happen. Very professional and honest. Great experience. Would recommend Jo to anyone looking for a BMW. Jo went out of her way to make the deal happen. Very professional and honest. Great experience. Would recommend Jo to anyone looking for a BMW. More