BMW of Cincinnati North

Feeling Overcharged Brought my car in for service, got text if extra services needed & bill was more than selected. Slow customer service, no callback to explain issue. I Brought my car in for service, got text if extra services needed & bill was more than selected. Slow customer service, no callback to explain issue. I had to call to know if my car was ready and did not have cost of repairs until I picked up my car. If you are going to ask me to pay for thousands of dollars of repairs I would expect to get a call to explain them not a text. More

Great experience Ed Besl. Jo Carter and Tyler Schmidt were very professional, courteous and respectful of my needs. They listened and helped me lease a fantastic car Ed Besl. Jo Carter and Tyler Schmidt were very professional, courteous and respectful of my needs. They listened and helped me lease a fantastic car.. It has been one of the best car leasing experience I have had in the last 10 years. Glad I traveled from Indianapolis to work with them. They were the best! More

Pleasant car buying experience Great dealership and everyone was really friendly. I bought a new car and the deal was made in minutes. No back and forth “games” that typical ca Great dealership and everyone was really friendly. I bought a new car and the deal was made in minutes. No back and forth “games” that typical car dealers play. More

Good experience overall. Salesperson Igor was great. Responsive and reliable. Eager to help. Mike Donahue successfully talked me into financing, he was good also. Overall, Salesperson Igor was great. Responsive and reliable. Eager to help. Mike Donahue successfully talked me into financing, he was good also. Overall, I would recommend this dealership. More

Went in for regular maintenance. Upon entrance, staff was friendly and helpful. Dana Eby is always very friendly and professional as she prepares the service documents. In waiting f Upon entrance, staff was friendly and helpful. Dana Eby is always very friendly and professional as she prepares the service documents. In waiting for my service at the lounge area, Chris Freeman noticed I was using a high top table for my computer work and stopped to show me where a potential plug was for power. The power strip did not have the 3 prongs for plug-in so he went to find another power strip for my use. It ended up he went to the store to by an adapter for me as there was not one available. What GREAT customer service. Always enjoy the kindness extended to me upon my service visits. More

Jason got us the right price on the BMW we wanted We were shopping for the best price on our older BMW trade-in and the right deal overall to get a CPO BMW that fit our needs. Jason Maudlin matched u We were shopping for the best price on our older BMW trade-in and the right deal overall to get a CPO BMW that fit our needs. Jason Maudlin matched up the trade and the new car price to get us the deal that convinced us to buy. Our past experience with CPO BMWs convinced us that the best deal for us was to trade up and let BMW give us the vehicle and service we need for confidence in our safety and driving experience. We trusted Jason to help us as we have bought from him in the past. More

Great Same as always..very accommodating. The were right on with what the said would be done and how long it would take. Will buy here again. Same as always..very accommodating. The were right on with what the said would be done and how long it would take. Will buy here again. More

Good experience Clay Moorhead and John Ogden were great to work with. I will certainly consider buying my next car from them. Tyler Schmidt was also very helpful. Clay Moorhead and John Ogden were great to work with. I will certainly consider buying my next car from them. Tyler Schmidt was also very helpful. More

Great Service I recently bought a certified used X3 from this dealership. Brad my sales person did not pressure me and was very helpful and prompt in showing me se I recently bought a certified used X3 from this dealership. Brad my sales person did not pressure me and was very helpful and prompt in showing me several cars I was interested in. Had he been pushy I would have left the dealership and kept my Honda minivan, but because he was patient with my millions of questions I now have a new car I love. Jake was also awesome going over the various functions of the care multiple times at my request. Our finance guy patiently explained all the paperwork and was very helpful and humorous. My only reservation is the lack of complimentary car washes. My son who owns an x1 from a different BMW dealership doesn't require service to get his car washed, for me that would have been the icing on the cake!! Hopefully BMW North considers this in the future. This was a feature I loved at my Honda dealership. More