BMW of Cincinnati North

Great experience Always great people to deal with. Knowledgeable and friendly!! Could not be more pleased with the process and the vehicle. Will definitely return for Always great people to deal with. Knowledgeable and friendly!! Could not be more pleased with the process and the vehicle. Will definitely return for future automobile needs. More

Great Experience! Ed Besl is hands down the BEST! I have been buying NEW BMW's from Ed for over 10 years now. Easy to deal with. Never high pressure. Always makes sure Ed Besl is hands down the BEST! I have been buying NEW BMW's from Ed for over 10 years now. Easy to deal with. Never high pressure. Always makes sure you get the car you want at the best price possible. He actually makes the car buying process fun. Jason Maudlin, was great to work with. Took great care of me. Delivered my new 540 to me at work, which was AWESOME! Without a doubt I will continue to refer friends, family and colleagues to Ed and Jason both! More

Pleasant experience I traveled from Alabama to purchase an auto and was very impressed with the level of service I received. The person ttat I interacted with was Brian I traveled from Alabama to purchase an auto and was very impressed with the level of service I received. The person ttat I interacted with was Brian Williams. I cannot say enough good things about him. I will simply say that my experience was very pleasant and I would recommend this dealership to anyone. More

Great Experience Jeff was awesome to work with. Found a car that met my exact needs within a month of my initial visit. Everything was easy, Jeff answered all of my qu Jeff was awesome to work with. Found a car that met my exact needs within a month of my initial visit. Everything was easy, Jeff answered all of my questions promptly and was always available. The only improvement would be ensuring the car is cleaned / detailed when picked up. I had to do an extra cleaning when I got it home on certain spots in the interior / stuff stuck on the exterior. More

Great service and communication Would highly recommend and will use again. Took in for routine maintenance and some recalls. They took care of everything promptly and professionally. Would highly recommend and will use again. Took in for routine maintenance and some recalls. They took care of everything promptly and professionally. And texted regularly with updates. More

Great Experience This is our first purchasing of a BMW. We have driven a Mercedes for over 15 years. Everyone was very helpful in helping us pick the vehicle that we This is our first purchasing of a BMW. We have driven a Mercedes for over 15 years. Everyone was very helpful in helping us pick the vehicle that we wanted to purchase. Everyone's knowledge of the different types of vehicles and their features was excellent. The staff stayed late with us past closing hours on two occasion and I thought that was extraordinary. They made our car shopping experience wonderful. I feel that the staff went above and beyond to accommodate us. More

quick and efficient I came back after my warranty had expired for a service appointment. Everyone was so kind and service was quick. I was able to go to First Watch wit I came back after my warranty had expired for a service appointment. Everyone was so kind and service was quick. I was able to go to First Watch with my newborn to have breakfast and my vehicle was ready soon after! I will return again! More

Excellent Service I brought my 2017 M240i in to have the wheels balanced at 8000 miles. Even though they were really backed up when I arrived for my 2 PM appointment, I brought my 2017 M240i in to have the wheels balanced at 8000 miles. Even though they were really backed up when I arrived for my 2 PM appointment, they got me in and out quickly, with a car wash! Jeff Page gave me his card and phone number and said to call him directly if I had any more issues with it. Well done! More

Great customer service Coming to this dealership was worth the 40 minute drive. Zach and the rest of the staff were awesome to work with. Would recommend this location to an Coming to this dealership was worth the 40 minute drive. Zach and the rest of the staff were awesome to work with. Would recommend this location to anyone who will be car shopping. More

Awesome Dealership and even more Amazing People! Ever since I left Houston 4 yrs ago oddly I ended up with this dealership and I say oddly because the other BMW store is next to my home. I actually s Ever since I left Houston 4 yrs ago oddly I ended up with this dealership and I say oddly because the other BMW store is next to my home. I actually started there, but once I ended up with Cincinnati North dealership I knew this is the place where I would always be welcome. Every business usually talks about family, but these guys truly treat you like a family. Every time you go for service or in my case twice for lease and a few times for service they take time out of their busy schedule and ask about you and your family. there is not a better considerate, reliable and truly a great human being than Aatir. No matter what time of the day you text him, ( he doesn't have to give you his number, but he does ) he'll respond quickly. When I leased my car, it took till closing time. He patiently stayed after hours and showed me the gadgets. Recently, I leased another BMW for my wife who has always settle for less, but Aatir convinced her to get exactly what she wants and she ended up customizing her car. I have never seen her this happy with her car and I owe it all to Aatir. Once the car arrived at the dealership Aatir contacted me and set up a surprise which actually surprised me too. Once we got to the dealership he literally had the vehicle gift wrapped with a Bow on top and handed it to her. even though we have leased two cars which could mean going to the dealership twice, it was more than 4-5 times before we agreed on the car as well as pricing. Aatir patiently worked with us and never lost his great attitude and his professionalism . Once he got Nick Markoff involved in pricing the service didn't stop there. Nick basically left his office and actively got involved and even though I had a feeling that I had reached a point where they probably wouldn't go lower Nick Dropped the price where my wife and I (like to call us mathematician) were totally happy. I have spent over 30 yrs in Houston and changed a few BMW, but have never dealt with a dealership crew which is happy to make you happy. I am leaving Cincinnati in a couple of weeks and these guys have made us so spoiled that I doubt we'll ever be happier with any other BMW dealership. I am truly thankful to Nick and Aatir and last but not least for Clay Moorhead to manage my first lease and setting me up with Aatir and Nick. More