BMW of Cincinnati North

Great place to take your BMW Always a great visit to Jake Sweeney BMW. Took my X5 for recall service and was greeted by the guys in service, Don Johnson, and Dana Eby. Taken care Always a great visit to Jake Sweeney BMW. Took my X5 for recall service and was greeted by the guys in service, Don Johnson, and Dana Eby. Taken care of quickly and given a loaner of a new X3. When I was told my car was finished, I took the X3 back and had the same great service and my dirty X5 was even washed. Also greeted by salesman, Jon, and spoke a bit about new I 8! Thank you for the great service and care of my vehicle and myself. I would come hang out if I could: it’s that cool! More

Excellent Experience with New Car Purchase Brad Schultz did a great job helping my wife and I in selecting a new car. He listened to our needs and helped guide us through the vehicle options. Brad Schultz did a great job helping my wife and I in selecting a new car. He listened to our needs and helped guide us through the vehicle options. I am confident that we landed on the best solution for us both in the product and pricing/lease decision. Mike Fields made the financial closing purchase execution run seamlessly. He was efficient in the transaction but gave the appropriate clarifications when I had questions. A GREAT overall experience! More

Koodos to Dana! First time visiting the service department as new BMW owner.....Dana was awesome! Very professional and friendly! I was pleased with overall experie First time visiting the service department as new BMW owner.....Dana was awesome! Very professional and friendly! I was pleased with overall experience! Thank you! More

Excellent Service Knowledgeable, sincere and professional staff. Very positive buying experience! Since 2009 Jeff Robinson has assisted us with our BMW purchases. He i Knowledgeable, sincere and professional staff. Very positive buying experience! Since 2009 Jeff Robinson has assisted us with our BMW purchases. He is dependable and always provided a great experience! More

X5 Service Took a few extra days, but was glad I could use a loaner car. Thanks for coordinating with my Warranty company relative to payment for work done. Took a few extra days, but was glad I could use a loaner car. Thanks for coordinating with my Warranty company relative to payment for work done. More

Good service Very professional and friendly service. The only issue was that my car was not ready until the next day. The shuttle service is very good. Very professional and friendly service. The only issue was that my car was not ready until the next day. The shuttle service is very good. More

Thanks to Dana! Dana comforted me in a very stressful situation. I will forever be grateful to her for her kindness and helping me thru a trying process. Dana comforted me in a very stressful situation. I will forever be grateful to her for her kindness and helping me thru a trying process. More

Top Notch Organization Smooth process without any heavy “sales” moves. Straight-shooters. Product does a helluva job selling itself and they stay out of the way well, but Smooth process without any heavy “sales” moves. Straight-shooters. Product does a helluva job selling itself and they stay out of the way well, but still add value to process. More

Great service I love the valet service didn’t have to miss work and I had a car to go and take care of business or go to lunch. Thank you I love the valet service didn’t have to miss work and I had a car to go and take care of business or go to lunch. Thank you More

Excellent customer service The gentleman that helped me in the garage (Chris Freeman) was fantastic, very friendly and accomodating. When I was trying to clean off the area wher The gentleman that helped me in the garage (Chris Freeman) was fantastic, very friendly and accomodating. When I was trying to clean off the area where paint was chipped, he insisted on wiping it off himself so I wouldn’t get dirty. He helped me both days that I came in, helped me out of the car and helped me with my belongings and introduced me to Dana. Dana was terrific...she was organized, friendly and thorough. Shortly after leaving, she sent me a text message to say I could contact her at anytime and gave me a link to check up on my repairs. She checked on me the entire time my car was in the shop. I was very impressed by the customer service from start to finish. Excellent job!! Additionally, Jon Ogden did a great job directing me to service for my repairs as he was my salesman. The day my car was ready after I bought it, he even picked me up at my house to bring me into the dealership on his way to work. I am very impressed with your dealership. More