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BMW of Cincinnati North

Cincinnati, OH

4.6
1,166 Reviews

105 W Kemper Rd

Cincinnati, OH

45246

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1,166 Reviews of BMW of Cincinnati North

April 29, 2019

BMW North is the BEST The salesman Brad Schultz was so easy to work with and gave me a good price. He put me at ease and made me the buying process easy. BMW has the best s More

by KYLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Apr 29, 2019 -

BMW of Cincinnati North responded

Hello, We really appreciate you taking the time to share your experience!

April 28, 2019

Great team, great to work with! Every time I bring my cars in for service, I have no doubts or concerns. I will always be dealt with fairly and promptly. I am now on my third BMW lea More

by Timpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon, Chris Owens, Aatir Barlas, Brad Schultz, Dana Eby, Shaun Snelling
Apr 29, 2019 -

BMW of Cincinnati North responded

Hi Tim, Such a wonderful review! Thank you so much for sharing, your loyalty is greatly appreciated!

April 28, 2019

Car is still doing what I brought it in for My car was misdiagnose the work that has been done hasn’t solve the issue. The shop foreman replace and additional part and the problem continues More

by MYSONTHEMOOR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby, Ryan Laber
Apr 29, 2019 -

BMW of Cincinnati North responded

Hello, Thank you for sharing your experience. I'm sorry to see that did not leave satisfied. I have forwarded this to management and if you have a moment to call to discuss please do.

April 26, 2019

Awesome Car buying Experience We went through the Costco program for this vehicle and it was a great experience. Our sales person, Chris Lykins, was remarkable and went above and More

by PAULAWARD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Moorhead , Chris Lykins, Mike Fields
Apr 29, 2019 -

BMW of Cincinnati North responded

Hi Paula, We really appreciate you taking the time to share your experience.Congrats on your new X5!

April 25, 2019

Great customer service I liked the quality of attention and concern to obtain the parts of better performance and protection for my car and to be able to handle with greater More

by GERARDH.QUIROZ711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby, Ryan Laber
Apr 26, 2019 -

BMW of Cincinnati North responded

Hello, Such a wonderful review! Thank you so much for taking the time to share your experience.

April 25, 2019

Awesome Service Working with Brad was awesome as he was attentive and he made the experience really painless. He was able to answer all my questions I had before arri More

by NBRANN1122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Schultz
Apr 26, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience. Congrats on your new car!

April 24, 2019

Horrible customer service No one could tell me if my tow eyehook was in my car, did not get any return calls, and there was so much grease on the inside of my front doors!! EXT More

by KBOHI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dana Eby
April 24, 2019

Awesome service advisors, terrible detail job Dana and Sophie as well as all the service personnel are amazing!! My detail job on the M4 however was...terrible. Water spots on the bumpers, grill w More

by CCATRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby, Sophie Kidd
Apr 25, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for taking the time to share your experience! Thank you for informing us of your detail, I am forwarding this to management and will make sure this is improved for future visits.

April 24, 2019

Excellent Staff and Service! BMW staff always professional and very knowledgeable. Superb workmanship. Quality service. They are very honest and caring. Been a customer for many y More

by DEBBIEABOEHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Eby, Ryan Laber
Apr 25, 2019 -

BMW of Cincinnati North responded

Hello, Such a wonderful review, thank you for taking the time to share! Your loyalty is greatly appreciated!

April 23, 2019

Good visit, it however could have been better In most cases my wife and I are very pleased with BMW North's service. However, my last visit left me a little disappointed. My X3 was in for service More

by MDAVIS59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin
Apr 23, 2019 -

BMW of Cincinnati North responded

Hello, Thank you so much for trusting us with servicing your BMW. Also, thank you for your patience and for bringing this to our attention. I have forwarded this to management and we will look into making this a learning experience to make our process better in the future.

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